Salesforce Business Analyst

Job not on LinkedIn

🔥 1 minute ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐🕵️ Salesforce Analyst

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Productiv Teams

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11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Productiv Teams is a nearshoring IT services and talent-delivery company that builds and places highly productive technical teams for enterprises worldwide. They use a global, AI-driven recruitment strategy to source engineers and specialists (notably Salesforce and Microsoft expertise), align hires to client time zones, and provide end-to-end support from hiring and onboarding through implementation, maintenance, and IT consulting. The company emphasizes fast time-to-hire (3–6 weeks), enterprise client support, and tailored staffing solutions to accelerate digital initiatives.

📋 Description

• Analyze business needs and craft product solutions for Innovation Lab products • Conduct comprehensive business and technical analysis across products • Translate approved product direction into functional and technical requirements • Analyze customer workflows, business rules, and system behavior • Support product builds by clarifying requirements, answering development and testing questions, and validating completed work • Own Product Support inquiries and perform root-cause analysis across configurations, data, and system behavior • Identify recurring support patterns and usage gaps and recommend product enhancements • Create and maintain functional specifications, configuration notes, FAQs, and knowledge base content • Collaborate with Architects and Engineering to validate feasibility, dependencies, and solution approaches • Provide training and guidance to internal teams and customers • Facilitate communication across cross-functional teams and participate in Agile ceremonies • Engage in integration and solution-design discussions for complex features • Uphold Innovation Lab standards for analysis, documentation, and support • Coordinate with data and reporting resources to define and validate data requirements • Provide product leadership with insights based on customer feedback, support trends, and product usage • Partner with the Director of Customer Innovation, Product Delivery Lead, Architects, and Engineering teams

🎯 Requirements

• 3+ years of experience in a Business Analyst or Technical BA role within a SaaS, consulting, or enterprise technology environment • 3+ years of experience supporting technology or platform implementation projects • Ability to independently lead requirements gathering and solution definition • Experience crafting clear, scalable product solutions • Hands-on experience with Salesforce implementations or administration, focused on product development or large-scale enterprise implementations • Advanced knowledge of Flows, Permission Sets, and Data Modeling • Deep understanding of the Software Development Life Cycle in an Agile environment using Jira and Confluence • Experience assessing UI for readability and usability • Experience with custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, platform maintenance, and installing managed packages • Strong analytical, documentation, and communication skills • Ability to perform gap analysis between out-of-the-box Salesforce functionality and custom product requirements • Experience partnering with designers to align functional requirements with the Salesforce Lightning Design System (SLDS) • Preferred: experience with finance and accounting • Preferred: experience with association-management-related technology • Preferred: experience supporting or implementing financial or operational platforms • Salesforce certifications (Admin, BA, Platform App Builder) or equivalent experience preferred • Preferred: experience building wireframes • Preferred: familiarity with the Salesforce Security Review process • Ability to work from Poland • Availability for working hours from 12:30 PM to 21:00 PM local time to overlap with US hours

🏖️ Benefits

• Remote work • Full-time employment or B2B contract options • Opportunity to work with Salesforce implementations and enterprise technology platforms • Training and guidance on product functionality and best practices • Collaboration with cross-functional, technical, product, architecture, and engineering teams

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