Scrum Master – LATAM

🔥 0 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

👻 Ghost score 25%

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Productiv Teams

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Productiv Teams is a nearshoring IT services and talent-delivery company that builds and places highly productive technical teams for enterprises worldwide. They use a global, AI-driven recruitment strategy to source engineers and specialists (notably Salesforce and Microsoft expertise), align hires to client time zones, and provide end-to-end support from hiring and onboarding through implementation, maintenance, and IT consulting. The company emphasizes fast time-to-hire (3–6 weeks), enterprise client support, and tailored staffing solutions to accelerate digital initiatives.

📋 Description

• Serve as Scrum Master for multiple software development pods within the Arc technology platform • Guide teams in Scrum practices and continuous improvement • Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives • Lead refinement and planning while preserving Product Owner backlog ownership and team commitment ownership • Track sprint health and delivery metrics, including velocity, commitment versus completion, and carryover • Maintain accurate JIRA boards for work, capacity, progress, and delivery transparency • Identify and address delivery challenges, dependencies, and risks before they affect sprint commitments • Track, communicate, and help resolve pod-level risks, dependencies, and blockers • Escalate cross-pod risks and delivery concerns to Technical Project Managers • Provide daily, weekly, and sprint-level delivery updates to Product Owners, Technical Project Managers, technology leadership, and stakeholders • Assist Product Owners with UAT issues, production support tickets, and software defect triage • Facilitate communication between stakeholders and development teams • Track follow-ups and action items through completion • Prepare and present sprint status, delivery metrics, risks, and key updates • Coach teams toward self-management, accountability, and cross-functional collaboration • Foster transparency, open communication, and continuous learning • Help resolve team conflicts and remove collaboration barriers • Identify process improvements through retrospectives and track agreed actions • Support approved AI tools that improve Agile practices in accordance with data policies • Collaborate with other Scrum Masters to share best practices and promote consistency • Proactively identify opportunities to improve team effectiveness, communication, and delivery processes

🎯 Requirements

• At least 5 years of experience as a Scrum Master supporting software development teams • Experience supporting multiple Agile teams simultaneously • Demonstrated ability to improve sprint execution and help teams deliver consistently • Strong working knowledge of Scrum principles, roles, events, and artifacts • Experience coaching teams toward self-management and continuous improvement • Experience tracking, analyzing, and communicating sprint metrics • Proficiency with JIRA, Smartsheet, or similar work management tools • Familiarity with web technologies and the software development lifecycle • Strong facilitation skills • Ability to resolve conflicts, build consensus, and influence without direct authority • Ability to identify and remove blockers and determine when escalation is necessary • Self-motivated and proactive, with the ability to take ownership and independently drive activities to completion • Responsive and dependable, with a strong sense of urgency • Strong collaboration skills with cross-functional and geographically distributed teams • Excellent verbal and written communication skills for technical and non-technical audiences • Strong presentation skills • Strong organizational skills, attention to detail, and ability to manage multiple priorities • Bachelor's degree in Computer Science, Information Technology, Business, or related field, or equivalent professional experience • Scrum certification is preferred, such as CSM, PSM, PSM – AI Essentials, or SAFe Scrum Master • Familiarity with Kanban and scaled Agile practices is preferred • Familiarity with Evidence-Based Management or other outcome-focused approaches is preferred • Experience using AI tools to support Agile teams is preferred • Experience supporting UAT and production support triage is preferred • Experience working with mission-driven or nonprofit organizations is preferred • Ability to work from 8:00 am to 5:00 pm EST • Must be located in Latin America

🏖️ Benefits

• Remote work arrangement • Full-time employment or B2B contract options

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