Medical Information Specialist, Spanish Speaking

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of ProPharma

ProPharma

5001 - 10000 employees

Founded 2001

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

💰 $8.6M Venture Round on 2020-10

Pharmaceuticals • Biotechnology • Healthcare Insurance

ProPharma is a leading research consulting organization in the life sciences industry. The company specializes in providing custom solutions across the full product lifecycle, from early discovery to post-market monitoring. ProPharma's services include regulatory sciences, clinical research solutions, quality and compliance services, pharmacovigilance, medical information, and R&D technology. Known for its deep domain expertise, ProPharma assists clients in the pharmaceuticals, biotechnology, and medical device sectors with regulatory support, clinical development, and quality management. ProPharma's global team supports a wide range of therapeutic areas including oncology, cardiovascular, and rare diseases, among others, ensuring effective and efficient delivery of life-saving therapies.

📋 Description

• Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner. • Complying with the specific Working Practices as agreed with clients • Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs. • Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these. • Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. • Logging all enquiries in an accurate, comprehensive and timely fashion • Managing confidential information in line with Data Privacy regulations • Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry. • Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

🎯 Requirements

• A completed Pharmacy or life science degree • Mother tongue/ C1 level in target language and fluency in English • Strong translation skills • Excellent phone manner • Ability to manage a busy workload and prioritise • Attention to detail • Ability to work unsupervised

🏖️ Benefits

• Remote work options • Professional development opportunities • Flexible working hours

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