Interpreter Quality Specialist

Job not on LinkedIn

🔥 1 minute ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌎 Translator / Interpreter

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Logo of Propio Aruba Realty

Propio Aruba Realty

1 - 10 employees

💼 Consulting

⚖️ Legal

🏠 Real Estate

Consulting • Legal • Real Estate

Propio Aruba Realty is a real estate company based in Aruba that specializes in buying, selling, and renting residential and commercial properties. Offering services for property seekers looking for ideal locations and prices, Propio Aruba Realty serves both local and international clients. Their offerings include residential properties such as houses and apartments, commercial buildings, land, and business locations. The company provides detailed listings and assistance to guide clients to the perfect real estate solution.

📋 Description

• Evaluate interpreter performance and identify opportunities for improvement • Provide meaningful, actionable, constructive feedback • Investigate quality concerns and review complaints • Support interpreter development through coaching and performance development • Conduct candidate assessments • Monitor interpreter performance • Document and report quality findings • Apply professional interpreting standards, including accuracy, professionalism, confidentiality, role boundaries, cultural awareness, and respect • Contribute to continuous improvement initiatives • Partner with cross-functional teams and contribute ideas and decisions

🎯 Requirements

• Strong written and verbal communication skills • Excellent analytical skills and attention to detail • Ability to assess information objectively and apply established standards consistently • Ability to provide constructive feedback professionally and supportively • Strong organizational and time-management skills; ability to manage multiple priorities and deadlines • Sound judgment and discretion when handling sensitive interpreter, client, and quality information • Ability to work independently and collaborate effectively with cross-functional teams • Adaptability and resilience in a fast-paced environment with evolving priorities • Bilingual or multilingual proficiency preferred, particularly in languages commonly supported by Propio • Professional interpreting experience or language-services industry experience preferred • Knowledge of professional interpreting standards, ethics, protocols, and interpreter role boundaries preferred • Familiarity with healthcare interpreting and medical terminology preferred • Experience in quality assurance, interpreter evaluation, coaching, training, or performance development preferred • Familiarity with NCIHC and recognized industry standards and professional organizations preferred

🏖️ Benefits

• Opportunities to learn, develop, and expand capabilities • Meaningful career growth opportunities • Support for pursuing leadership opportunities and expanding career paths • Continuous learning and growth • Opportunity to influence decisions and contribute new ideas • Collaboration with talented, high-performing team members

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