Customer Support Representative, Freelancer

Job not on LinkedIn

🕒 September 18

🇩🇪 Germany – Remote

💵 €15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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proSenio

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

proSenio is an association (Verein) that supports people aged 55+ by helping them live actively and remain in their own homes. The organization offers telephone advice, helps members find and organize affordable 24-hour in-home care through vetted partners, assists with contracting and disputes with care providers, and organizes everyday support and leisure activities to improve quality of life. proSenio represents the personal interests of its members and focuses on enabling independent, preferred aging rather than one-size-fits-all institutional care.

📋 Description

• Contacting prospective customers by phone regarding 24-hour care services • Assessing their needs and conducting conversations in a trusting, professional manner • Handling prospective customer inquiries with a focus on conversion • Documenting conversations

🎯 Requirements

• Native-level German proficiency, both written and spoken • Enjoyment of making phone calls, strong communication skills, and a results-oriented approach • Confident use of Excel • Reliability, empathy, and assertiveness • Structured and organized working style • Willingness to work 20 hours per week • Working hours on weekdays from 12:00–15:00 and 18:00–19:00; no deviations are possible

🏖️ Benefits

• Freelancer position or permanent employment • Flexible working hours from your own home office • Home office • Bonus opportunities • Attractive performance-based compensation

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