PTP
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
DevOps Engineer
Job not on LinkedIn
🔥 2 hours ago
🇦🇺 Australia – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
⛑ DevOps & Site Reliability Engineer (SRE)
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PTP
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
📋 Description
• Design and deliver CX solutions for clients • Manage operations of a global IVR system • Assist with deployment of applications to AWS and on-premises architectures • Monitor performance and stability of IVR environment • Respond to needs in a timely manner • Participate in evening and weekend work as needed based on business needs
🎯 Requirements
• Familiarity with AWS S3, EC2, Auto scaling, CloudFormation and CloudWatch • Familiarity with Unix ( MacOS and Linux versions ) • Familiarity with MySQL commands and syntax • Network basics ( nslookup, ping, netcat, traceroute, tcpdump, etc ) • Coordinate and collaborate well with other team members and external partners • Experience in managing operations of a global IVR system • Excellent communication and client interaction skills.
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