Senior IT Operations Engineer – SaaS

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Publitas

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🛍️ eCommerce

🤝 B2B

SaaS • eCommerce • B2B

Publitas is a SaaS company that provides a digital catalog and online publishing platform for retailers and brands, enabling the creation and distribution of interactive, shoppable digital catalogs and marketing brochures that integrate with e‑commerce sites. It targets businesses (B2B), helping merchants present product catalogs and promotional content on the web and mobile devices.

📋 Description

• Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management. • Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization. • Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts. • Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams. • Improve our security posture by strengthening access controls, endpoint management, compliance processes, and operational best practices. • Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability. • Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows. • Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.

🎯 Requirements

• 5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments. • Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices. • Hands-on experience managing distributed or remote-first environments. • Strong organizational and project coordination skills — you can independently drive initiatives from planning to execution. • A process-oriented mindset focused on scalability, automation, and operational clarity. • Excellent communication skills and the ability to work effectively across technical and non-technical teams. • The ability to balance hands-on execution with longer-term operational improvements.

🏖️ Benefits

• 25 vacation days + your local national holidays • A top-tier MacBook and remote-ready gear • Monthly wellness budget to invest in your health • Co-Working allowance • Events, training, or courses that directly and primarily contribute to your work at Publitas • Free books on Kindle and Audible • Free Publitas Swag (merchandise)