
51 - 200 employees
💼 Consulting
📦 Logistics
🔌 API
Consulting • Logistics • API
PubNub is a real-time developer platform that provides the infrastructure for scalable real-time applications. It offers a comprehensive suite of APIs, SDKs, and integrations for building real-time chat, live audience engagement, multi-user collaboration, IoT device control, and more. With PubNub, developers can leverage its powerful network infrastructure to achieve rapid development and scalability across various use cases. The platform supports multiple programming languages, including JavaScript, Kotlin, Go, Dart, Swift, Unity, and Ruby, and ensures security and compliance with standards such as GDPR, HIPAA, and SOC2. PubNub aims to facilitate faster development, lower risks, and increased growth for its customers with its robust pub/sub network and infrastructure solutions.
🕒 July 10
🇵🇱 Poland – Remote
💵 zł12k - zł18k / month
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🎡 Marketing
👻 Ghost score 16%
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51 - 200 employees
💼 Consulting
📦 Logistics
🔌 API
Consulting • Logistics • API
PubNub is a real-time developer platform that provides the infrastructure for scalable real-time applications. It offers a comprehensive suite of APIs, SDKs, and integrations for building real-time chat, live audience engagement, multi-user collaboration, IoT device control, and more. With PubNub, developers can leverage its powerful network infrastructure to achieve rapid development and scalability across various use cases. The platform supports multiple programming languages, including JavaScript, Kotlin, Go, Dart, Swift, Unity, and Ruby, and ensures security and compliance with standards such as GDPR, HIPAA, and SOC2. PubNub aims to facilitate faster development, lower risks, and increased growth for its customers with its robust pub/sub network and infrastructure solutions.
• Build post-sale customer lifecycle and nurture programmes across onboarding, adoption, engagement, expansion, retention and win-back • Design platform expansion and feature-adoption campaigns based on customer needs, product usage and unused capabilities • Partner with the Go-to-Market Engineering team on customer health scoring and expansion-signal detection • Use product usage, engagement and customer health signals to identify expansion opportunities • Create ROI reports and value summaries for Account Managers to use in customer conversations • Execute multi-team penetration and expansion campaigns within existing enterprise accounts • Build win-back and re-engagement campaigns for quiet or at-risk customers • Analyse churn trends and turn customer insights into retention programmes • Partner with Customer Success and Account Managers on adoption, retention and expansion initiatives • Measure lifecycle programme performance and optimise segmentation, messaging and results
• 3+ years of experience in B2B SaaS lifecycle, customer, or retention marketing • Comfort working with technical products and understanding how technical audiences evaluate and adopt software • Data-driven approach to segmentation, timing and measurement • Hands-on experience with CRM and marketing automation • Strong cross-functional collaboration with Customer Success and Sales • Experience using product usage data • Familiarity with product-led growth programmes • Background driving expansion and Net Revenue Retention • Experience supporting developer or technical customer bases • Experience marketing to enterprise customers
• Flexible remote-first work arrangement • Continuous learning • Benefits that support success and well-being, where applicable
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