Content Moderator

🔥 6 minutes ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

✍️ Content Marketing Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Pure App's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Pure App

Pure App

51 - 200 employees

Founded 2013

👥 B2C

💰 Seed Round on 2014-01

B2C

Pure App is an open-minded dating app operated by Online Classifieds AG (Switzerland). The mobile-first service is distributed through major app stores (Apple, Google, Huawei/Yandex/RuStore) and positions itself as an adult (18+) dating platform that emphasizes user safety, privacy, consent, and community guidelines. The site and apps include FAQ, safety and privacy policies, and mechanisms for accepting terms and data-processing consent before use.

📋 Description

• Review user profiles, photos, and ad texts for compliance with Community Guidelines and Trust & Safety policies • Manage customer support tickets involving ban appeals, content moderation, and policy clarifications • Triage, investigate, and handle critical safety threats including impersonation, blackmail, and severe exploitation risks • Identify bad actors, multi-accounting networks, and emerging scamming techniques • Use reverse image search, metadata tools, internal admin panels, spam alerts, and user analytics systems for fraud detection • Escalate high-risk safety concerns to Senior Moderators and the Head of Moderation • Escalate platform bugs and technical safety issues • Document bad actor patterns and communicate findings and updates to the team • Work full-time, 40 hours per week, with rotating shifts and two days off per week

🎯 Requirements

• 1–2 years of experience in moderation and customer support, ideally within dating apps, text/profile moderation, or fraud analysis • Proven track record using ticketing systems to answer user inquiries and investigate multi-accounting • Familiarity with reverse image search tools such as Google Lens and TinEye • Basic knowledge of metadata tools • Basic proficiency in Google Workspace (Docs, Sheets) and MS Office • Proficiency with Slack, Notion, and Jira • Upper-Intermediate (B2) or higher English • Intermediate Russian (B1+) strongly preferred, but not mandatory • Ability to handle explicit, distressing, or sensitive content professionally • Exceptional eye for detail and strong investigative capabilities • Ability to adapt to new internal tools and policies quickly • Must be open to flexible scheduling, including weekends • Availability for rotating shifts: 08:00–16:00 CET and 16:00–00:00 CET

🏖️ Benefits

• Remote work • Yearly performance bonus • Yearly education budget • Multinational and diverse workplace • Opportunity to work on a product in the growth stage

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