Technical Account Manager

🕒 September 2

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on Quartile's careers page, not through a job board

First seen by Remote Rocketship September 2

Logo of Quartile

Quartile

201 - 500 employees

📣 Marketing

🛍️ eCommerce

Marketing • Advertising • eCommerce

Quartile is the world’s largest retail media optimization platform, offering advanced advertising solutions for e-commerce businesses. Using six patented machine learning technologies, Quartile automates and optimizes ads across various marketing channels, including Amazon, Google, and social media platforms. The company empowers over 5,300 brands and sellers worldwide, managing over $2 billion in annual ad spend. With a flat-rate fee structure and comprehensive campaign management capabilities, Quartile helps businesses achieve sales growth through strategic insights and cutting-edge AI-driven technology.

📋 Description

• Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor • Build consultative, trust-based relationships with key stakeholders • Act as a strategic partner by driving digital marketing performance, providing forecasting support, optimizing product catalogs, managing budgets, and identifying growth opportunities • Lead weekly, biweekly, or monthly client meetings and QBRs • Prepare clear, data-backed presentations connecting performance insights to business goals • Communicate complex performance metrics and trends clearly and engagingly • Analyze campaign data to inform strategy and identify product adoption or budget expansion opportunities • Collaborate with Product, Tech Ops, and Sales teams • Surface client feedback and advocate for client needs • Identify upsell opportunities such as new channel expansion, testing initiatives, or strategic case studies • Contribute to new hire onboarding and peer mentorship • Attend product roadmap sessions and internal training • Evaluate and improve internal processes and streamline workflows

🎯 Requirements

• 3+ years of experience in a B2B client-facing or strategic account management role • Experience in SaaS or digital marketing is preferred • Ability to lead analytical discussions and strategic business conversations with senior stakeholders • Strong communication and presentation skills • Experience identifying and pursuing upsell opportunities aligned with business goals • Advanced Excel skills, including formulas, VLOOKUPs, and pivot tables • Comfort working with analytics platforms or performance dashboards • Proactive, solutions-oriented mindset • Experience managing difficult conversations professionally and empathetically • Collaborative mindset and passion for growth, ownership, and transparency • Familiarity with Amazon PPC, Google Ads, and Meta is preferred • Background in a fast-paced, high-growth environment such as a startup or agency is preferred • Google Analytics, Google Ads, or Amazon certifications are preferred • Prior experience with Salesforce, Power BI, ChurnZero, or other analytics platforms is preferred

🏖️ Benefits

• Equal opportunity employer committed to diversity, inclusion, and belonging • Professional development through internal training • New hire onboarding and peer mentorship opportunities • Participation in product roadmap sessions • PJ contract arrangement

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