Technical Account Director

🕒 May 17

🇪🇸 Spain – Remote

⏰ Full Time

🔴 Lead

🧑‍🔧 Technical Account Manager

👻 Ghost score 31%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Quvia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Quvia is an AI-powered Quality of Experience (QoE) platform that provides real-time visibility, analytics and intelligent network management for moving and remote assets such as ships, planes and off‑grid sites. It measures and monitors application QoE, ingests third‑party connectivity data, and uses machine learning to dynamically orchestrate multi‑provider, hybrid networks to optimize traffic, capacity and end‑user digital experiences. Quvia’s solutions include low‑bandwidth monitoring options, fleet-wide capacity controls, and app-driven QoE management for aviation, maritime and remote infrastructure operators.

📋 Description

• Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution • Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations. • Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team. • Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform. • Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives. • Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships.

🎯 Requirements

• Solid understanding of networking and VSAT technologies to grasp the full scope of the Quvia solution and the satellite communications networks used by our target customers. • Proven experience in selling, delivering, or supporting software solutions within a maritime environment. • Ability to participate in early-stage technical discussions around solution design and implementation. • Prior experience working in an operational role within a satellite communications service provider environment.

🏖️ Benefits

• Competitive Salary • Performance Bonus • Competitive health benefits • Flexible Paid Time Off policy • Monthly Cell Phone Allowance • Stock options