Patient Accounts Receivable Representative

Job not on LinkedIn

đŸ”„ 4 minutes ago

đŸ‡”đŸ‡­ Philippines – Remote

⏰ Full Time

🟱 Junior

💰 Accounts Receivable

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 16%

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Logo of RCM Staff LLC

RCM Staff LLC

11 - 50 employees

Founded 2024

đŸ„ Healthcare

🎯 Recruiter

đŸ€ B2B

Healthcare ‱ Recruitment ‱ B2B

RCM Staff LLC is a staffing company that provides HIPAA-trained, healthcare-focused medical billers, certified coders, A/R follow-up specialists, and medical virtual assistants based in the Philippines who work directly inside U. S. clients’ existing EHRs, clearinghouses, and payer portals. The company handles recruiting, onboarding, training, and oversight while clients retain operational control; service tiers range from Core (staff augmentation) to Plus (account management and KPIs) and Executive (managed QA and continuity planning). RCM Staff targets medical billing companies, physician practices (solo, group, behavioral health, primary care), and RCM vendors, and emphasizes compliance (BAA available), AAPC-certified leadership, and 18+ years of U. S. revenue cycle experience.

📋 Description

‱ Post patient payments accurately in the practice management system and reconcile them to deposits and receipts ‱ Confirm valid patient responsibility balances with the insurance A/R team before billing patients ‱ Generate, review, and send patient statements on schedule ‱ Follow up on outstanding patient balances by phone and email ‱ Set up payment plans according to practice policy ‱ Prepare and send weekly and monthly patient aging and payment reports ‱ Update patient demographics and insurance information ‱ Document account actions, patient contacts, and next steps in the system ‱ Escalate disputes, hardship requests, and collection-agency-eligible accounts to the supervisor ‱ Protect patient information and follow HIPAA requirements

🎯 Requirements

‱ At least 1 year of experience with U.S. healthcare patient A/R, patient payment posting, or patient statements ‱ Experience generating patient statements and running patient aging and payment reports ‱ Familiarity with commercial insurance and government health plans, including deductibles, copays, and coinsurance ‱ Experience reading EOBs and ERAs to confirm patient responsibility ‱ Strong written and spoken English ‱ Clear and patient phone manner ‱ Excellent attention to detail and follow-up skills ‱ Ability to work independently and manage multiple patient accounts ‱ Reliable internet connection and a suitable remote workspace ‱ Experience using SIS, ModMed, or Experity preferred ‱ Experience supporting ASC, dermatology, or urgent care practices preferred ‱ Familiarity with Florida insurance plans preferred ‱ Experience handling sensitive balance conversations preferred ‱ Must be available during Eastern Time business hours

đŸ–ïž Benefits

‱ Remote work arrangement ‱ Full-time employment ‱ Opportunity to support a medical billing company serving ambulatory surgery center, dermatology, and urgent care practices

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