
201 - 500 employees
🤝 B2B
🛍️ eCommerce
📣 Marketing
💰 $43M Series B on 2021-09
B2B • eCommerce • Marketing
Reachdesk is a software company that enables B2B businesses to enhance their customer engagement through data-driven direct mail and gifting solutions. By leveraging technology, Reachdesk empowers companies to deliver personalized gifts and direct mail at scale, ensuring meaningful connections with customers, prospects, and employees throughout the entire customer lifecycle. Their offerings include corporate gifting and eGifting services that integrate seamlessly with existing tech stacks for measurable results.
🔥 35 minutes ago
Where this job comes from
Posted on Reachdesk's careers page, not through a job board
First seen by Remote Rocketship 35 minutes ago

201 - 500 employees
🤝 B2B
🛍️ eCommerce
📣 Marketing
💰 $43M Series B on 2021-09
B2B • eCommerce • Marketing
Reachdesk is a software company that enables B2B businesses to enhance their customer engagement through data-driven direct mail and gifting solutions. By leveraging technology, Reachdesk empowers companies to deliver personalized gifts and direct mail at scale, ensuring meaningful connections with customers, prospects, and employees throughout the entire customer lifecycle. Their offerings include corporate gifting and eGifting services that integrate seamlessly with existing tech stacks for measurable results.
• Shape the Reachdesk Platform and turn complex customer and business problems into software products with measurable impact • Identify and deeply understand problems to solve, leading initiatives through discovery, delivery, launch, adoption, and continuous improvement • Set product direction and priorities using company goals, stakeholder needs, customer insight, market context, data, and technical considerations • Define problems and user experiences before solutions by creating clear stories, journeys, and shared context • Partner with Engineering to manage scope, make pragmatic trade-offs, and deliver valuable solutions at pace • Balance customer and business needs, commercial impact, user experience, and technical considerations in product decisions • Develop product opportunities with external technology partners, shape integrations, align roadmaps, and navigate product and commercial considerations • Orchestrate launches and adoption across Sales, Marketing, Customer Success, Services, Logistics, Finance, Legal, and other teams • Communicate product decisions, progress, risks, changes, and results clearly across Reachdesk • Report to the Chief Product Officer
• Strong track record of owning B2B SaaS products end-to-end, from identifying the right problems through delivery, adoption, and measurable customer and business outcomes • Strong problem-solving ability, including getting to the root of complex problems, bringing structure to ambiguity, and using evidence and judgement to determine the right path forward • Independence and initiative, seeking out customers, stakeholders, data, and context rather than waiting for direction • Strong business and commercial awareness • Technical fluency sufficient to work effectively with Engineering, understand systems, integrations, and constraints, and contribute to solution and scope decisions • Exceptional communication skills across customers, engineers, leadership, and teams throughout the business • Ability to operate externally and internally, build relationships with technology partners, uncover shared opportunities, influence without authority, and navigate product, technical, and commercial conversations • Strong product and user experience sensibility
• Competitive salary with generous stock options • Private medical insurance options, including dental, optical and mental health support, with fast access to care • Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments • A genuinely collaborative culture with innovative, fun, and ambitious people
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