Cantonese/English Gaming Customer Support Agent

🔥 4 hours ago

🌐 Indonesia, Malaysia, +2 more countries – Remote

🇮🇩 Indonesia – Remote 🇲🇾 Malaysia – Remote 🇵🇭 Philippines – Remote 🇻🇳 Vietnam – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruityard

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Support customers and players via email, live chat and other digital channels • Resolve account, product and service-related questions • Troubleshoot issues and provide clear, accurate solutions • Deliver a positive customer experience adapted to each customer’s needs • Work with international teams and modern digital support tools • Complete fully paid training before joining the project

🎯 Requirements

• Legal residence in Indonesia, Malaysia, the Philippines or Vietnam — mandatory • Advanced spoken Cantonese • Excellent written Traditional Chinese • Advanced English, both spoken and written • Strong communication and problem-solving skills • Comfortable working with technology and learning new tools • Ability to work independently in a remote environment • A quiet and private workspace at home • Previous customer support experience is a plus • Interest in gaming and digital entertainment is highly valued • Own computer and internet connection • Windows 11 or macOS 13 or newer • Minimum 8 GB RAM • Intel Core i5 or equivalent processor • Minimum 15 Mbps download and 15 Mbps upload internet speed • Android 10 or iOS 16 or newer smartphone • Equipment, internet connection and language level may be assessed during recruitment • Successful completion of assessments covering Cantonese/Traditional Chinese, English, internet speed, hardware specifications, and cognitive and/or role-related skills

🏖️ Benefits

• Fully paid training • Multicultural and international team • Modern digital tools and continuous learning • Online team activities and communities • No commuting time or travel costs • 100% remote work

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