Senior Product Designer – Pharma, Growth

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🔥 1 minute ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SHOP APOTHEKE EUROPE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

SHOP APOTHEKE EUROPE is a pharmacy company focused on providing healthcare and pharmaceutical services within Europe. Operating under the brand name Redcare, it emphasizes a people-first approach to pharmacy, aiming to guide individuals through their health journeys. The company is committed to sustainability, aligning its strategies with the Paris Climate Agreement to contribute positively to environmental health. SHOP APOTHEKE EUROPE also engages in public affairs, investor relations, and offers career opportunities for those interested in joining their mission-driven team.

📋 Description

• Own the end-to-end Product Design process from discovery and problem definition through ideation, prototyping, validation and delivery • Improve customer activation and onboarding for prescription services • Drive customer retention and engagement through repeat-prescription and long-term healthcare experiences • Lead customer-centred discovery and experimentation using interviews, journey mapping, usability testing, behavioural insights and A/B testing • Partner with Product Management and Analytics to define hypotheses, success metrics and opportunities • Create accessible digital experiences using interaction design, visual design and UX writing principles • Simplify complex healthcare journeys, including error handling, recovery states and sensitive customer interactions • Collaborate with Engineering and Product teams to ensure feasible, implementation-ready, high-quality solutions • Influence Product direction and stakeholder decisions through research, data, storytelling and design rationale • Mentor fellow designers, share expertise, provide feedback and help evolve the design system and ways of working

🎯 Requirements

• Extensive experience in Product Design or UX/UI Design • Proven track record independently leading complex, customer-facing digital products within an established e-commerce or large-scale consumer technology organisation • Strong end-to-end Product Design expertise, including problem framing, discovery, solution exploration, prototyping, validation and delivery • Experience improving customer activation, conversion or retention, ideally across onboarding, customer lifecycle or complex digital journeys • Advanced proficiency in Figma and prototyping • Experience working with established design systems • Experience with usability testing, customer interviews, journey mapping, behavioural analysis and A/B testing • Ability to interpret conversion funnels, customer cohorts, behavioural insights and experimentation results • Strong stakeholder management and communication skills • Collaborative and proactive mindset • Native-level German proficiency, written and spoken • Fluent professional English • Nice to have: experience in e-health, e-pharmacy, telemedicine or regulated digital consumer services • Nice to have: familiarity with German prescription and e-prescription journeys • Nice to have: experience with CRM, lifecycle communications, personalisation or customer reactivation • Nice to have: knowledge of accessibility standards such as WCAG 2.2 • Nice to have: experience using AI-assisted design tools

🏖️ Benefits

• Work-from-home arrangement with individually arranged work location, including up to 20 days per year anywhere in the EU • Creative team events and regularly scheduled parties • Kindergarten grant of €100 total per month for employees paying childcare costs • Anonymous, free professional psychological support through nilo • Internal and external training and career development support • Fully funded Deutschland Ticket • Urban Sports Club M membership package and sports and health opportunities

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