Senior UX Researcher – Pharma

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🔬 UX Researcher

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

SHOP APOTHEKE EUROPE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

SHOP APOTHEKE EUROPE is a pharmacy company focused on providing healthcare and pharmaceutical services within Europe. Operating under the brand name Redcare, it emphasizes a people-first approach to pharmacy, aiming to guide individuals through their health journeys. The company is committed to sustainability, aligning its strategies with the Paris Climate Agreement to contribute positively to environmental health. SHOP APOTHEKE EUROPE also engages in public affairs, investor relations, and offers career opportunities for those interested in joining their mission-driven team.

📋 Description

• Own and shape UX research priorities across the Pharma domain • Identify knowledge gaps, challenge assumptions and align research initiatives with customer needs and strategic product priorities • Lead end-to-end UX research, including objectives, methodology selection, participant recruitment, fieldwork, analysis and communication of actionable insights • Improve the end-to-end prescription and pharmacy experience • Explore how customers discover services, redeem prescriptions, navigate pharmacy processes and receive medication • Identify opportunities to simplify complex or unnecessary steps through digital solutions • Translate research into measurable product improvements • Collaborate with Product Management, Design and Product Analytics • Combine qualitative insights with behavioural data, funnels, segmentation and experimentation • Influence product decisions and customer outcomes • Advance research practices using AI tools such as ChatGPT, Claude and Codex • Support research preparation, synthesis and insight sharing while ensuring research quality and responsible data handling • Support colleagues in applying effective research methods • Conduct occasional on-site collaboration at offices in Sevenum or Cologne depending on business and team requirements

🎯 Requirements

• Extensive experience in UX Research or Product Research • Proven track record of independently leading research initiatives in complex e-commerce, digital healthcare or health-tech environments • Strong expertise in qualitative and quantitative research methodologies, including user interviews, usability testing, surveys, exploratory research, behavioural analysis and research synthesis • Ability to select appropriate research methods for different business challenges • Experience working closely with Product Analytics and combining research findings with product performance data • Familiarity with Contentsquare or FullStory is an advantage • Ability to influence product strategy and decisions and translate complex findings into actionable recommendations • Practical experience using AI tools such as ChatGPT, Claude or Codex in research workflows • Ability to critically evaluate AI-generated outputs and use AI tools responsibly • Excellent communication and stakeholder management skills • Native or equivalent German language proficiency • Fluent professional English • Experience in e-health, e-pharmacy, telemedicine or other digital healthcare services is nice to have • Experience with sensitive personal information, vulnerable participants or regulated products is nice to have • Knowledge of inclusive research, accessibility and health literacy is nice to have • Experience with longitudinal research or diary studies is nice to have

🏖️ Benefits

• Work from home with individually arranged work location, including up to 20 days per year anywhere in the EU • Creative team events and regularly scheduled parties • Kindergarten grant of €100 per month for employees paying kindergarten childcare costs • Free, anonymous professional psychological support from nilo • Internal and external training and career development support • Fully costed Deutschland Ticket • Urban Sports Club M membership package and other sports and health opportunities

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume