Travel Ticketing / Reservation Agent

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Red Deer

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1 - 10 employees

Red Deer is a herd of three Architects, friends and designers - formed by Ciarán O'Brien, Lucas Che Tizard and Lionel Real de Azúa in an attempt to better engage with the world around them.

📋 Description

• Assist customers with their booking needs • Provide various planning and booking services • Answer customers’ questions and make travel suggestions • Book rooms and tickets

🎯 Requirements

• Tourism knowledge including Hotels and Flights • GDS knowledge is a must have - Amadeus as a priority and Sabre as basic (for at least 2 years experience) • Ability to create booking , ticketing , reissue , Q updates • MS Excel and Word competency • Multitasking - working with variant channels: mail, slack, Monday, hospitality systems • Monitoring systems for irregular ticket booking behavior • Excellent organizational skills and strong team player qualities • The ability to work variable shifts • Act as a resource/support for agents with ticketing/fares questions including branch offices as determined • Quality control all international tickets issued overnight for correct commissions, lowest fare.

🏖️ Benefits

• Hybrid employment model • Excellent salary • Bonus performance scheme