Remote
1001 - 5000 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 $300M Series C - Remote on 2022-04
HR Tech • SaaS • B2B
Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.
Customer Support Representative
Job not on LinkedIn
🕒 September 23
Where this job comes from
Posted on Remote's careers page, not through a job board
First seen by Remote Rocketship September 23
Still open on Remote's site. Checked 1 hour ago.
Remote
1001 - 5000 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 $300M Series C - Remote on 2022-04
HR Tech • SaaS • B2B
Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.
📋 Description
• Respond to customer messages and calls • Gather information about each request • Provide accurate answers and instructions • Assist customers with online processes • Research solutions when needed • Help resolve routine concerns • Coordinate additional assistance • Maintain accurate communication notes • Track questions requiring follow-up • Provide timely status updates • Support courteous and consistent service
🎯 Requirements
• Strong customer-service abilities • Professional communication skills • Good listening and problem-solving • Strong organizational skills • Excellent attention to detail • Basic computer proficiency • Comfortable using virtual communication tools • Ability to learn online platforms • Reliable and responsive • Previous virtual-support experience is helpful but not required
🏖️ Benefits
• Flexible Scheduling: Coordinate your availability around existing responsibilities • Training Available: Learn support procedures and digital systems • Ongoing Support: Receive continued resources and education • Skill Development: Build virtual communication and customer-service skills • Virtual Environment: Assist customers through online communication channels
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