
51 - 200 employees
Founded 2022
💼 Consulting
🤝 B2B
🎯 Recruiter
Consulting • B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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51 - 200 employees
Founded 2022
💼 Consulting
🤝 B2B
🎯 Recruiter
Consulting • B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
• Develop APIs and backend services with clear boundaries, automated tests, and code review • Create client portals, internal consoles, admin screens, and dashboards • Review AI-generated and prototype codebases, determining what to keep or rebuild for production use • Connect AI models and services, including real-time features • Manage Azure infrastructure as code and CI/CD across development, staging, and production environments • Build integrations with CRMs, ticketing tools, and other third-party platforms • Implement logging, metrics, tracing, alerts, and participate in an on-call rotation • Implement authentication, multi-tenant isolation, secure secrets management, and safe handling of personal data • Maintain clear technical documentation • Collaborate with AI/ML engineers, project managers, CX designers, and BPO operations teams
• 3–5 years of experience building and running production web applications across both backend and frontend • At least 2 years of experience building and running applications on Microsoft Azure • Strong TypeScript, Node.js, and React skills, with working knowledge of Python for AI/ML services • Experience designing and integrating REST or GraphQL APIs • Experience with relational and NoSQL databases, caching, and queues • Familiarity with real-time or event-driven systems, including WebSockets, streaming, and messaging queues • Experience integrating third-party APIs, including LLM providers • Experience with CI/CD using GitHub Actions or Azure DevOps • Familiarity with Docker and infrastructure-as-code tools such as Bicep or Terraform • Good testing, monitoring, debugging, and code review practices • Track record of turning prototypes or AI-generated code into stable production applications by addressing security gaps, weak error handling, and missing tests • Familiarity with AI coding tools such as GitHub Copilot, Cursor, or Claude Code, and ability to review, validate, and correct their output • Professional written and spoken English and Spanish • Based in Colombia or Mexico, with the right to work in that country
• Remote work arrangement • Collaboration with AI/ML engineers, project management, CX design, and BPO operations teams • Working hours aligned with EST business hours
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