Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
Patient Scheduling Specialist
🔥 0 minutes ago
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Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
📋 Description
• Answer inbound patient calls professionally and confidently • Make outbound calls for follow-ups • Respond to patient inquiries via email • Schedule, reschedule, and confirm appointments • Verify and update patient information accurately • Explain scheduling requirements and appointment preparation instructions • Communicate clearly with patients and internal teams • Navigate multiple systems while documenting interactions
🎯 Requirements
• Fluent in English, both spoken and written • Excellent communication and active listening skills • Patient, empathetic, and professional • Highly organized with exceptional attention to detail • Comfortable multitasking across multiple applications • Works well independently in a remote environment • Quick learner of new systems • Dependable, accountable, and punctual • Preferred experience in medical scheduling, healthcare administration, medical receptionist, patient support, call center customer service, or appointment scheduling
🏖️ Benefits
• Paid weekly in arrears • Training includes two weeks of paid product training • Support during the nesting period
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