Case Coordinator

Job not on LinkedIn

🔥 6 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Case Coordinator

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Coordinate and maintain client schedules, ensuring appropriate provider availability, staffing and coverage for ABA services • Act as a primary point of contact for clients, families and service providers regarding scheduling, availability and service-related queries • Manage schedule changes, cancellations and provider availability while minimising disruptions to client services • Track active cases, monitor outstanding actions and ensure scheduling or service-related issues are followed up and resolved promptly • Maintain accurate and up-to-date client records, case notes and documentation within relevant company systems • Work closely with clinical, administrative and operational teams to support effective coordination and continuity of services • Generate reports, maintain trackers and assist with administrative projects as required • Use CRM, scheduling and case management systems to maintain case visibility, manage workflows and support efficient service delivery • Identify potential scheduling conflicts or service gaps early and implement practical solutions to minimise disruption

🎯 Requirements

• Previous experience in client-facing case coordination, healthcare administration, scheduling or healthcare operations • Preferably a senior-level professional with demonstrated experience managing complex schedules, multiple cases and client relationships • Strong communication and interpersonal skills • Experience using CRM systems, scheduling platforms or case management software • Proficiency in Microsoft Office, particularly Excel, Outlook, Word and Teams • Excellent organisational skills and exceptional attention to detail • Ability to manage competing priorities, work independently and make sound decisions in a fast-paced environment • Strong follow-up and time-management skills • Proactive approach to resolving outstanding issues • Ability to remain calm, professional and solutions-focused when handling last-minute changes or challenging situations • Must be available Monday to Friday, 9:00 AM–5:00 PM Eastern Time (EST/ET) • Experience with CRM, scheduling and case management systems is advantageous

🏖️ Benefits

• Fully remote work from South Africa • No weekend work required • US holiday schedule