Clinical Training & Documentation Coordinator

🕒 Yesterday

🇿🇩 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✹ Clinical Coordinator

đŸ‘» Ghost score 25%

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Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

‱ Conduct virtual training sessions for Registered Behavior Technicians (RBTs) on clinical software and documentation procedures ‱ Review and track session documentation for incomplete, missing, or incorrect records ‱ Follow up with RBTs to ensure outstanding documentation is completed by deadlines ‱ Identify documentation errors and inconsistencies and communicate required corrections ‱ Maintain trackers and reports for outstanding documentation, completion rates, and recurring issues ‱ Provide instructions, answer process-related questions, and support staff with documentation challenges ‱ Identify recurring issues and help improve training materials, documentation processes, and follow-up procedures ‱ Support documentation standards, accurate clinical records, compliance, and internal deadlines

🎯 Requirements

‱ Experience in healthcare administration, clinical operations, quality assurance, compliance, staff training, or clinical documentation ‱ Experience training or onboarding staff on software, systems, or operational processes ‱ Strong attention to detail and ability to identify errors and incomplete records ‱ Excellent written and verbal English communication skills ‱ Strong organisational and time-management skills, with ability to manage multiple priorities independently ‱ Confidence conducting virtual training sessions and communicating expectations professionally ‱ Experience using task trackers, spreadsheets, or similar tools to monitor outstanding work and deadlines ‱ Ability to follow through consistently and hold staff accountable for completing required tasks ‱ CentralReach experience highly preferred, particularly in an ABA or clinical setting ‱ Experience with similar healthcare systems or EMR/EHR platforms encouraged, including GoodX, Healthbridge, Elixir Live, HealthONE EHR, Solumed, FlowMed, Cliniweb, eMD, or Navitas

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