Head of Talent Delivery

Job not on LinkedIn

🔥 6 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🔴 Lead

Where this job comes from

Posted on ReWorks Solutions's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

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Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Lead, mentor, coach and develop a team of Talent Delivery Partners • Drive individual and team performance against agreed recruitment KPIs and delivery targets • Establish clear expectations, accountability and a high-performance culture • Conduct regular performance reviews, coaching sessions and development discussions • Support and advocate for the team while addressing underperformance • Remain actively involved in recruitment delivery when required • Maintain daily visibility of active recruitment roles, submissions, interviews, placements and outstanding actions • Lead daily team discussions to establish priorities, identify bottlenecks and resolve delivery challenges • Allocate resources and adjust priorities as business and client requirements change • Ensure recruitment timelines, candidate quality and delivery standards are achieved • Monitor recruitment pipelines, identify risks and implement solutions • Maintain accurate recruitment reporting, systems and workflow visibility • Improve processes, efficiency and overall delivery performance • Build and maintain relationships with clients and internal stakeholders • Manage client expectations and challenge unrealistic requirements or timelines • Clarify recruitment requirements, resolve delivery concerns and improve outcomes with clients • Work closely with Sourcing, Account Management, Sales and other operational teams • Navigate difficult conversations professionally and assertively • Ensure proactive communication throughout the recruitment process • Oversee candidate quality, shortlisting, client submissions and interview coordination • Ensure candidates are screened, assessed and prepared before client submission • Drive timely client feedback and maintain recruitment-process momentum • Monitor submission quality, interview conversion, closing rates and time to hire • Ensure recruitment processes and internal quality standards are followed

🎯 Requirements

• Proven experience in a senior recruitment leadership or Talent Delivery management role • Strong experience managing and developing recruitment delivery teams • Solid understanding of end-to-end recruitment processes and high-volume delivery environments • Demonstrated ability to manage multiple client requirements and competing priorities • Strong client-facing experience, including managing challenging relationships and expectations • Experience working with recruitment KPIs, performance reporting and operational dashboards • Strong understanding of applicant tracking systems, recruitment workflows and process improvement • Experience in a recruitment outsourcing, RPO or BPO environment would be highly advantageous • High emotional intelligence • Assertive leadership • Strong people leadership • Operational ownership • Results orientation • Adaptability • Decisiveness • Resilience • Commercial awareness • Hands-on leadership

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