Patient Coordinator

Job not on LinkedIn

đŸ”„ 12 hours ago

🇿🇩 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✹ Patient Coordinator

đŸ‘» Ghost score 25%

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Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

‱ Coordinate day-to-day patient administration and healthcare operational workflows. ‱ Support and oversee patient coordination activities, ensuring tasks are completed accurately and on time. ‱ Communicate professionally with patients, healthcare providers, and internal teams. ‱ Assist with patient intake, appointment scheduling, and follow-up activities. ‱ Maintain accurate patient records, documentation, and scheduling information. ‱ Track outstanding documentation and follow up to ensure all required information is received within the appropriate timeframes. ‱ Monitor workflow progress and help ensure that administrative tasks are prioritised effectively. ‱ Support team members with daily coordination tasks and help maintain consistent processes. ‱ Assist with reporting, recordkeeping, and other healthcare administrative requirements. ‱ Identify workflow challenges and help ensure that processes remain organised and efficient. ‱ Maintain strict confidentiality when handling patient information and sensitive records. ‱ Collaborate with internal teams to support smooth communication and operational efficiency. ‱ Perform additional administrative and coordination duties as required.

🎯 Requirements

‱ Previous experience in patient coordination, healthcare administration, medical reception, scheduling, intake coordination, or a similar role is preferred. ‱ Previous team leadership or supervisory experience is an advantage. ‱ Strong written and verbal communication skills. ‱ Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment. ‱ Strong attention to detail, particularly when handling records, documentation, and scheduling. ‱ A proactive approach to follow-ups, problem-solving, and task management. ‱ Ability to work independently and collaborate effectively within a remote team. ‱ A professional, patient-focused approach when communicating with patients and healthcare providers. ‱ Ability to manage confidential information responsibly. ‱ Confident using computers and navigating multiple software applications simultaneously. ‱ Ability to learn new software, systems, and digital workflows quickly. ‱ Experience with Microsoft Teams or similar communication and collaboration platforms is preferred. ‱ Experience with medical software, electronic health records (EHRs), scheduling systems, or patient management platforms is an advantage. ‱ Comfortable using digital documentation tools, spreadsheets, and online administrative systems. ‱ Strong general computer literacy and the ability to troubleshoot basic technical issues.

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