Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
AI Observability & Governance Engineer – Agentic ERP Platform
🕒 June 2
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Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
📋 Description
• Own the consumer side of Rimini Street’s Agentic ERP Platform observability and audit infrastructure • Operate the dual-stream audit logging architecture and ensure every agent action produces a complete, queryable audit chain • Build and maintain operational dashboards covering platform health, agent activity, policy decisions, model usage, cost, and quality signals • Produce SOX-grade compliance evidence packages on demand for client audits and regulatory reviews • Design and deliver customer-facing posture reports and alerts that turn signal noise into actionable operational events
🎯 Requirements
• 6+ years of observability, SRE, or platform operations experience • Hands-on experience operating distributed tracing, metrics, log aggregation, and dashboard tooling at production scale • Proven experience producing compliance evidence for SOC 2, ISO 27001, SOX, or equivalent regulatory frameworks • Experience with multi-tenant SaaS or enterprise platforms where customer-facing reporting is a product requirement • Bachelor’s or Master’s degree in Computer Science, Information Systems, Cybersecurity, or related field • Compliance or audit-related certifications (CISA, ISO 27001 Lead Auditor, or equivalent) • Fluent in English (written and verbal)
🏖️ Benefits
• Professional development opportunities • Bonuses • Remote work options
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