Claims Adjuster

🕒 August 17

🌐 Albania, Brazil, +1 more countries – Remote

🇦🇱 Albania – Remote 🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 62%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Roadway Moving

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

Roadway Moving is a professional moving and relocation company that provides residential and commercial moving, warehousing, dispatch, and fleet operations across multiple U. S. locations. Founded in 2008 and employing 300+ people, the company emphasizes rigorous hiring and background checks, comprehensive training, and employee support and benefits. Its culture highlights teamwork, resilience, customer care, and growth opportunities, and it offers remote and on-site roles spanning sales, operations, and logistics.

📋 Description

• Investigate claims by reviewing documentation, photos, bills of lading, contracts, and inspection reports • Communicate directly with clients to collect information, clarify details, and manage expectations • Prepare detailed liability assessments in line with federal law, including the Carmack Amendment, and valuation agreements • Collaborate with dispatch, foremen, and warehouse staff to verify documentation accuracy • Determine responsible parties for inconveniences caused • Maintain accurate claim records, supporting files, and settlement offers in the claims system • Prepare resolution offers balancing contractual liability with goodwill adjustments where appropriate • Ensure claims are resolved within established timelines to avoid escalation • Serve as the primary point of contact for client claims while balancing empathy with regulatory compliance and company interests

🎯 Requirements

• Strong communication and interpersonal skills • Ability to de-escalate tense client situations • Knowledge of moving industry liability frameworks, including RVP, FVP, and the Carmack Amendment, is a big plus • Analytical and detail-oriented approach • Ability to review documentation critically • Ability to work cross-functionally with operations, dispatch, and finance teams • Strong written skills to draft clear, professional settlement offers and letters • Ability to work 11:00 AM–8:00 PM US EST, Sunday through Thursday • No specific educational credential stated

🏖️ Benefits

• Training that prepares employees for the role • Manager coaching • Clear paths to grow • Opportunities to be trusted with real work early • Equal opportunity workplace • Diversity and inclusion commitment

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