Roadway Moving
201 - 500 employees
Founded 2008
📦 Logistics
🚗 Transport
🤝 B2B
Logistics • Transport • B2B
Roadway Moving is a professional moving and relocation company that provides residential and commercial moving, warehousing, dispatch, and fleet operations across multiple U. S. locations. Founded in 2008 and employing 300+ people, the company emphasizes rigorous hiring and background checks, comprehensive training, and employee support and benefits. Its culture highlights teamwork, resilience, customer care, and growth opportunities, and it offers remote and on-site roles spanning sales, operations, and logistics.
Claims Adjuster
🔥 11 minutes ago
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Roadway Moving
201 - 500 employees
Founded 2008
📦 Logistics
🚗 Transport
🤝 B2B
Logistics • Transport • B2B
Roadway Moving is a professional moving and relocation company that provides residential and commercial moving, warehousing, dispatch, and fleet operations across multiple U. S. locations. Founded in 2008 and employing 300+ people, the company emphasizes rigorous hiring and background checks, comprehensive training, and employee support and benefits. Its culture highlights teamwork, resilience, customer care, and growth opportunities, and it offers remote and on-site roles spanning sales, operations, and logistics.
📋 Description
• Investigate claims by reviewing documentation, photos, bills of lading, contracts, and inspection reports • Communicate directly with clients to collect information, clarify details, and manage expectations • Prepare detailed liability assessments in line with federal law (Carmack Amendment) and valuation agreements • Collaborate with dispatch, foremen, and warehouse staff to verify documentation accuracy • Determine responsible parties for inconveniences caused • Maintain accurate claim records, supporting files, and settlement offers in the claims system • Prepare resolution offers balancing contractual liability with goodwill adjustments where appropriate • Ensure all claims are resolved within established timelines to avoid escalation
🎯 Requirements
• Strong communication and interpersonal skills • Ability to de-escalate tense client situations • Knowledge of moving industry liability frameworks, including RVP, FVP, and Carmack Amendment • Analytical and detail-oriented approach, with ability to critically review documentation • Ability to work cross-functionally with operations, dispatch, and finance teams • Strong written skills to draft clear, professional settlement offers and letters • Availability to work 11:00 AM–8:00 PM EST, Sunday through Thursday
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