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Brand Manager, UX – Creative

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💃 Brand Manager

Where this job comes from

Posted on RocketAMS's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of RocketAMS

RocketAMS

11 - 50 employees

Founded 2023

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

RocketAMS is an Australian founder-led ecommerce agency for brands seeking an experienced partner in their growth journey. We combine boutique agility with enterprise capability, delivering full-service channel management through our team specialists who take proactive ownership of your success. We become an extension of your team, anticipating opportunities and solving problems before you know they exist.

📋 Description

• Own a portfolio of client accounts, including weekly calls, monthly business reviews, priorities, and trust • Run a design studio day to day by setting priorities, briefing designers, and keeping work moving • Lead creative and UX conversations with clients from brief through feedback and sign-off • Apply a UX lens to shopper journeys through Brand Stores, A+ modules, and product pages, especially on mobile • Review every piece of creative before client delivery for quality, clarity, and brand fit • Turn client goals and brand guidelines into direction for designers, copywriters, and specialists • Read performance data such as conversion rate and sessions and use it to drive creative or UX changes • Support other brand managers when their clients have a creative director or brand lead involved • Identify risks early and resolve problems calmly

🎯 Requirements

• Have worked in an agency as a studio manager, UX lead, design lead, or creative account manager • Have managed designers and set their priorities across several clients at once • Have owned client relationships, not just supported them • Can explain composition, hierarchy, user flow, and brand fit to a client in plain words • Are organised, calm under pressure, and good at keeping momentum • 3+ years in a creative, design, digital, or UX agency • Experience managing a studio or a team of designers • Experience owning client relationships end to end • Strong design and UX literacy, even if you no longer design every day • Comfortable with Figma, ClickUp or similar, Google Sheets, and Slack • Based in Australia with full work rights. We can’t sponsor visas • Nice to have: Ecommerce, retail, or DTC brand experience • Nice to have: Exposure to Amazon, marketplaces, or retail media • Nice to have: Packaging, brand identity, or campaign creative experience • Nice to have: Freelance experience, so you know how to find, manage, and keep clients

🏖️ Benefits

• Real ownership. You run your client portfolio end to end • Close to the creative, working with our in-house design team every day • A clear growth path. The brand manager track runs through Senior Brand Manager to Brand Director, and creative is one of our core function paths • A high-trust team with autonomy and accountability. No layers, no billable hours • Remote-first, with modern tools (ClickUp, Slack, Google Workspace, Figma)

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