Technical Account Manager

🔥 14 hours ago

🇹🇼 Taiwan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTB House

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Monitor campaign pacing, delivery, and key performance metrics daily • Identify underperformance and propose timely optimization solutions • Implement technical or operational changes to resolve performance issues • Plan and execute campaign setups according to client objectives • Verify tracking code implementation and troubleshoot tagging or feed issues • Oversee advertising materials and ensure technical readiness before launch • Investigate and resolve discrepancies, frequency, publisher/host performance, and tag drop-off issues • Manage integrations between RTB House systems and client e-commerce platforms • Provide rapid, solution-focused responses to performance-impacting incidents • Collaborate with account managers, sales teams, and HQ technical support • Participate in meetings to align technical strategy with campaign goals • Handle Jira ticketing-system requests within SLA timelines • Contribute to process improvements, internal knowledge sharing, and TAM best practices

🎯 Requirements

• Excellent communication skills; fluency in English is required • Highly motivated and eager to learn in a fast-paced environment • Strong time management and attention to detail • Proactive problem solver who takes ownership of challenges and delivers effective solutions • Strong analytical skills • Comfortable supporting high-profile clients while balancing priorities and delivering high service standards • Proven experience with HTML, JavaScript, REGEX, URL structures, or relevant web development skills • Experience with web and network debugging tools, such as Chrome DevTools, Postman, Charles Proxy, or Fiddler • Practical knowledge of Microsoft Excel / Google Sheets for report generation and data analysis • Working knowledge of GTM, Google Analytics, Shopify or other e-commerce platforms, and MMPs is advantageous • Experience running conversion lift, A/B split, or incrementality testing frameworks is a plus • Experience managing campaign delivery and pacing against client targets and internal margin goals is a strong plus • Familiarity with cookies and tracking concepts is a plus • Understanding of digital advertising metrics and abbreviations, such as ROI, CPC, CPM, SSP, and DSP • Awareness of distinctions between performance-driven and branding-focused campaigns

🏖️ Benefits

• Being part of an award-winning organization, with outstanding growth numbers • Work on a great product based on the newest AI Technology (Deep Learning) • The joy of working and learning in one of the fastest growing tech companies in Europe • Being part of ambitious projects and working with teams of talented and collaborative people