Technical Account Manager

🔥 0 minutes ago

🇹🇼 Taiwan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTB House

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Serve as the main technical point of contact for a portfolio of RTB House clients • Monitor campaign pacing, delivery, and key performance metrics daily • Identify underperformance and propose timely optimization solutions • Implement technical or operational changes to resolve performance issues • Plan and execute campaign setups according to client objectives • Verify tracking code implementation and troubleshoot tagging or feed issues • Oversee advertising material creation and technical readiness before launch • Investigate and resolve discrepancies, frequency, publisher/host performance, and tag drop-off issues • Manage integrations between RTB House systems and client e-commerce platforms • Provide rapid responses to performance-impacting incidents • Collaborate with account managers, sales teams, and HQ technical support • Participate in meetings aligning technical strategy with campaign goals • Handle Jira ticketing-system requests within SLA timelines • Contribute to process improvements, knowledge sharing, and TAM best practices

🎯 Requirements

• Fluency in Mandarin and English is required • Proven experience with HTML, JavaScript, REGEX, URL structures, or relevant web development skills • Experience with debugging tools, such as Firebug or browser developer consoles • Practical knowledge of Microsoft Excel / Google Sheets for report generation and data analysis • Understanding of common digital advertising metrics and abbreviations, such as ROI, CPC, CPM, SSP, DSP • Awareness of the distinctions between performance-driven and branding-focused campaigns • Strong communication, motivation, learning ability, time management, attention to detail, problem-solving, analytical, and client-support skills • Working knowledge of GTM, Google Analytics, Shopify or other e-commerce platforms, and MMPs is advantageous • Familiarity with cookies and tracking concepts is a plus

🏖️ Benefits

• Comprehensive onboarding before taking over the first campaign • Individual mentor • Ongoing support from a Team Leader • Regular training sessions led by subject-matter experts • Access to an e-learning platform • Funding support for external courses