Anti Piracy Engagement Specialist

🔥 1 minute ago

💃 Latin America – Remote

💵 $800 / month

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Ruvixx, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

📋 Compliance

☁️ SaaS

🔒 Cybersecurity

Compliance • SaaS • Cybersecurity

Ruvixx, Inc. is a leading provider of software compliance solutions that safeguard intellectual property through modernization and technology integration. Their approach emphasizes collaboration with clients to generate revenue while maintaining strong vendor relationships. With a globally distributed team and a focus on expert support, Ruvixx develops sustainable initiatives and offers comprehensive insights into license compliance, making them trusted partners in navigating complex software environments.

📋 Description

• Communicate with companies and end-users about software licensing and compliance matters through calls, emails, and virtual meetings • Handle objections, discuss compliance findings, and negotiate mutually acceptable resolutions • Review case information, conduct online research, and organize investigation documentation • Maintain consistent communication with contacts and manage pending cases • Ensure timely follow-through on cases • Maintain accurate records of interactions, case progress, and outcomes using CRM systems and internal tools • Coordinate with internal teams and share relevant insights • Contribute to process improvements • Support software license compliance and anti-piracy initiatives across Latin America

🎯 Requirements

• At least 1 year of professional experience in Sales, Collections, Legal Services, Customer Relations, Account Management, Compliance, or a related field • Strong negotiation, persuasion, and objection-handling skills • Excellent verbal and written communication skills • Fluent Spanish, written and spoken • Confidence handling challenging conversations, sensitive information, and complex situations • Strong organizational skills and attention to detail • Ability to manage multiple cases simultaneously • Familiarity with CRM platforms, Excel, Google Sheets, or similar business tools • Proactive, solution-oriented mindset with strong follow-up skills • Ability to work independently, prioritize responsibilities, and meet deadlines • Own computer/laptop, headset, and reliable internet connection required • B2B negotiation, debt collection, dispute resolution, or commercial agreements experience preferred • Exposure to software licensing, intellectual property, anti-piracy, or compliance investigations preferred • Experience managing customer portfolios, commercial cases, or structured negotiation processes preferred • Familiarity with online research, business investigations, or data-driven case management preferred

🏖️ Benefits

• Performance-based bonus of up to $200 USD/month • 100% remote work • Full-time independent contractor arrangement • Three-month trial period • International business operations, compliance processes, negotiation strategies, and case management exposure • Collaborative work environment • Diverse professional backgrounds welcomed