Senior Application Analyst

Job not on LinkedIn

🔥 3 minutes ago

🌐 Czechia, Poland – Remote

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⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 11%

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Logo of RWS Group

RWS Group

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Manage the full lifecycle of critical core production applications supporting the Transform, Protect, and Generate business groups • Develop expert-level understanding of end-to-end production business processes • Advise P&T Product and Production teams on challenges, opportunities, process improvements, automation, and best practices • Lead workshops and strategic discussions to map current-state and future-state processes • Partner with application engineering teams on implementation, configuration, and deployment of applications and major upgrades • Gather and analyze business requirements and translate them into functional and technical specifications • Design, configure, and test application workflows, integrations, and custom features • Serve as technical liaison between business stakeholders, development teams, and external vendors • Provide Tier 3 support for complex incidents and performance issues • Perform root cause analysis and implement permanent production fixes • Maintain technical documentation, system diagrams, and support knowledge bases • Guide software development teams on application business logic and functionality • Mentor junior Application Analysts and Application Specialists • Identify process automation, system optimization, and usability opportunities • Evaluate technologies and application versions and provide recommendations to P&T leadership • Build relationships with business leaders, power users, and P&T teams across Product, Engineering, Delivery, and Operations • Communicate technical concepts to technical and non-technical audiences • Lead training sessions and create user documentation

🎯 Requirements

• 5+ years of experience in an Application Analyst, Systems Analyst, or Business Systems Analyst position, or equivalent experience in an internal business process and application SME role at RWS • Experience working directly with business teams to analyze and improve processes • Experience implementing and supporting enterprise-level applications such as ERP, CRM, SCM, or similar core business platforms • Extensive experience providing expert-level production support in a high-availability environment • Ability to translate complex business requirements into product requirements, process flows, Jira stories, and acceptance criteria • Ability to analyze and interpret large and complex data sets • Understanding of Business Process Analysis and Business Process Management principles • Familiarity with system integration methodologies and design patterns • Understanding of ITIL-based Incident, Problem, and Change Management processes • Familiarity with low-code automation platforms such as Appian is a major plus • Exceptional analytical, consultative, and problem-solving abilities • Strong business acumen, leadership, mentoring, communication, prioritization, ownership, and results-oriented abilities • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent professional experience

🏖️ Benefits

• Equal employment opportunity and non-discrimination commitment • Inclusive work environment • Opportunities for individual growth and career development • Collaboration with global teams and colleagues • Employee values framework focused on partnering, pioneering, progressing, and delivering

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