Senior Infrastructure Engineer

🔥 18 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 12%

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Logo of Safari Micro

Safari Micro

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Safari Micro is your trusted IT solutions partner, specializing in providing comprehensive technology services that include cloud management, network infrastructure management, and managed IT services. With a focus on delivering tailored solutions for businesses, Safari Micro offers products like fully managed virtual desktops and expertise in cloud technology, ensuring organizations can effectively manage their IT needs and infrastructure. The company also emphasizes consulting services to guide clients in strategic technology decisions.

📋 Description

• Administer and support Windows Server environments and core infrastructure services • Manage Active Directory, Group Policy, DNS, DHCP, user accounts, permissions, and identity management • Administer Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and user support • Maintain VMware and Hyper-V virtualization environments, including provisioning, monitoring, and troubleshooting virtual machines • Support physical servers, storage systems, and data center operations • Manage backup and disaster recovery solutions to ensure business continuity • Assist with network infrastructure, including switches, firewalls, VPN connectivity, and wireless environments • Provide Tier II/III technical support and serve as an escalation point for complex technical issues • Troubleshoot infrastructure, application, hardware, and end-user technology problems • Implement security best practices, system patching, and vulnerability remediation • Maintain technical documentation and participate in infrastructure projects and upgrades • Collaborate with internal teams, vendors, and business stakeholders to support organizational and client technology needs

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or equivalent work experience • 5+ years of experience supporting enterprise infrastructure environments • Experience providing advanced technical support and troubleshooting • Strong communication, customer service, and problem-solving skills • Strong experience with Windows Server Administration • Strong experience with Active Directory • Strong experience with Microsoft 365 Administration • Strong experience with VMware vSphere and/or Microsoft Hyper-V • Strong experience with DNS, DHCP, and Group Policy • Strong experience with backup and recovery solutions • Strong experience with storage technologies and data center operations • Experience with Microsoft Azure or other cloud platforms preferred • Knowledge of networking technologies, including firewalls, VPNs, and switching preferred • Experience with PowerShell or automation tools preferred • Relevant certifications such as VMware VCP, Microsoft, CompTIA Server+, Network+, or CCNA preferred • Ability to prioritize and manage multiple responsibilities • Commitment to continuous learning

🏖️ Benefits

• Competitive pay, based on your experience and technical depth • Brand new WFH gear: Laptop, monitor, headset • Mandatory government benefits + 13th month pay • HMO (w/1 dependent) • 15 days of PTO/year + Birthday Leave • Paid certifications + training aligned to your career goals • Year-end performance bonus

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