Customer Experience Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇸🇪 Sweden – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇸🇪 Swedish Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of SAVR

SAVR

11 - 50 employees

💳 Fintech

🏦 Banking

💸 Finance

Fintech • Banking • Finance

SAVR is a savings platform revolutionizing Swedish banking by offering commission free funds. The world of banking is built on a system benefitting bankers rather than savers. We want to change this one saver at a time, by innovative investment solutions that enable everyone to become a long-term saver.

📋 Description

• Help customers through live chat, email and phone • Provide clear and thoughtful answers about SAVR’s platform and services • Investigate customer questions and work closely with the full-time CX team to resolve issues • Build product knowledge to guide customers with confidence • Share customer feedback and ideas to improve the customer experience • Work evening shifts, typically 17:00–22:00 on weekdays • Sign up for available shifts around studies

🎯 Requirements

• Currently studying economics, finance or a related subject at university • Strong interest in stocks, saving and investing • Fluent in both Swedish and English • Strong sense of service and ability to explain things clearly • Ownership, attention to detail, and willingness to learn • Comfortable working independently from home and asking for support when needed • Able to work evening shifts alongside studies • Previous customer service experience is a plus • Applicants from all backgrounds are welcome

🏖️ Benefits

• Flexible evening shifts that fit around studies • Hands-on experience at a fintech company • Opportunity to deepen understanding of investment products and services • Networking with colleagues across SAVR and connections within fintech and finance • Invitation to company events, parties and social gatherings • Flexible scheduling around studies

Apply Now