Appointment Setter

🕒 May 6

🇪🇬 Egypt – Remote

💵 $800 - $1k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📅 Appointment Setter

🚫👨‍🎓 No degree required

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Handle 175–225 calls per day through an auto-dialer system • Engage with leads in real-time as calls are presented via dialer • Maintain consistent energy, tone, and efficiency across a high volume of interactions • Follow structured scripts and call flows to guide conversations • Book qualified in-home appointments for the sales team • Keep conversations focused on securing appointments rather than selling services • Ask key qualifying questions related to location, timing, and interest • Ensure appointments meet required criteria before booking • Avoid over-selling or deviating from the defined process • Accurately update and manage lead data within LeadPerfection • Track call outcomes, appointment status, and follow-ups • Maintain clean and organized pipeline data • Operate within a predictive dialer environment using Five9 • Manage callbacks and follow-ups as needed • Work efficiently within a structured, queue-based workflow • Adapt quickly to script updates, campaign changes, and shifting priorities • Remain coachable and open to feedback • Maintain performance consistency in a repetitive, fast-paced environment.

🎯 Requirements

• 2+ years of experience in appointment setting, call center, or high-volume inbound/outbound roles • Experience in home services, home improvement, or similar industries (HVAC, roofing, plumbing, solar, remodeling) strongly preferred • Experience working with auto-dialers or predictive dialer systems preferred • Strong verbal communication skills with clear, neutral English • Ability to control and guide conversations efficiently toward booking outcomes • Comfortable handling high call volume with speed and consistency • Strong listening skills and ability to follow structured scripts naturally • Process-driven and execution-focused mindset rather than sales-driven • Comfortable working within structured systems and clear KPIs • Resilient, consistent, and able to manage repetitive tasks effectively • Coachable, adaptable, and responsive to feedback and change.

🏖️ Benefits

• Offers Commission

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