Onboarding Project Coordinator

Job not on LinkedIn

🔥 2 minutes ago

💵 $2.3k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Set up and test retailer connections in SPS Commerce, including EDI 850 purchase orders, 856 ASNs, 810 invoices, 846 inventory, and 855/860 documents • Manage trading partner requirements and retailer routing guides to ensure compliance • Monitor SPS Commerce for failed or rejected transactions and resolve missing SCAC/BOL information, ASN errors, and duplicate purchase orders • Identify and resolve transaction issues before retailer chargebacks occur • Coordinate GS1-128/UCC-128 compliance label and packing list testing with Operations • Research retailer chargebacks and prepare root-cause and credit analyses for Client Services and Finance • Track SPS support tickets and maintain retailer connection statuses in project trackers • Maintain onboarding checklists and project trackers for new clients and sites, including Houston • Schedule kickoff, integration, and go-live calls • Document meeting notes, publish action items, and follow up with responsible team members • Collect client setup information, including item masters, SKU and kit configurations, forecasts, carrier accounts, ship-to details, and location IDs • Execute bulk order updates and data corrections in the Logistics Portal under the Onboarding Project Manager's direction • Prepare onboarding handoff documentation for Account Managers • Use Claude and Qlik data to analyze purchase order, ASN, and order exports • Identify and summarize recurring transaction errors and operational patterns • Develop and maintain reusable AI prompts, skills, and templates • Use operational data and AI tools to improve reporting accuracy and streamline recurring tasks • Create job aids and SOPs for routine SPS Commerce processes • Develop documentation enabling Account Managers to resolve common SPS questions • Maintain onboarding resources, process templates, and operational documentation • Improve recurring onboarding and EDI workflows through reusable resources and automation • Collaborate with the Onboarding Project Manager, Client Services, Operations, and Finance

🎯 Requirements

• 2+ years of hands-on SPS Commerce Fulfillment experience within a 3PL, brand, or retailer environment, including end-to-end onboarding of new trading partners • Experience with EDI 850, 855, 856, 810, and 846 documents, retailer routing guides, and compliance requirements • Familiarity with retailer requirements for Target, Costco, TJX, UNFI, and department stores • Experience troubleshooting ASN and invoice rejections and documenting retailer chargeback disputes • Practical daily experience using Claude, ChatGPT, or similar AI tools to analyze data exports, draft client communications, and develop reusable prompts or templates • Experience coordinating projects, maintaining trackers, documenting meeting notes, and following up on action items • Strong working knowledge of SPS Commerce Fulfillment, retailer EDI integrations, and transaction monitoring • Ability to configure and test trading partner connections and troubleshoot EDI transaction errors • Understanding of retailer routing guides, compliance requirements, and chargeback documentation • Strong Microsoft Excel skills, including lookups, pivot tables, and cleaning large order and purchase order exports • Ability to analyze operational data and identify recurring transaction errors • Ability to use AI tools to create reusable prompts, templates, and operational resources • Strong organizational skills for maintaining onboarding checklists, project trackers, and client documentation • Ability to coordinate meetings, track action items, and follow up with stakeholders • Ability to document operational processes through clear SOPs and job aids • Strong attention to detail • Ability to work reliably during Eastern Time business hours • Resume must be submitted in English and PDF format • Must be available to work 9:00 AM–5:00 PM EST

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