Social Media Community Manager

Likely ghost job

🕒 July 13

💵 $1.5k - $2k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💕 Social Media Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Scale Army Careers's careers page, not through a job board

First seen by Remote Rocketship July 13

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Oversee the day-to-day social media presence across LinkedIn, X (Twitter), Facebook, Instagram, and other relevant platforms • Monitor and manage daily engagement across social platforms • Respond professionally to comments, direct messages, and customer inquiries • Foster meaningful conversations with customers, prospects, marketing professionals, and industry partners • Escalate product questions, support requests, and customer feedback to appropriate internal teams • Build an engaged community around the company’s products, educational content, and brand • Schedule and publish approved content across social media channels • Review captions, links, hashtags, images, and formatting before publication • Ensure published content aligns with brand voice, messaging, and marketing objectives • Repurpose blogs, webinars, case studies, customer stories, product announcements, and thought leadership content into social posts • Maintain a consistent publishing schedule • Support integrated marketing campaigns, product launches, webinars, virtual events, and promotional initiatives • Coordinate social promotion for product features, customer success stories, and company announcements • Collaborate with the marketing team to maximize campaign reach and engagement • Assist with employee advocacy and thought leadership initiatives • Monitor conversations related to digital marketing, SaaS, AI, automation, and customer engagement • Track competitor activity and emerging industry trends • Identify recurring customer questions, feature requests, and community feedback • Share actionable insights with Marketing, Product Marketing, and Customer Success teams • Monitor engagement, audience growth, reach, and content performance • Prepare recurring social media performance reports • Identify opportunities to improve engagement, community participation, and social performance • Support data-driven optimization of social media activities

🎯 Requirements

• Candidates based in LATAM, Africa, and Eastern Europe • Availability to work 9 AM–5 PM EST, aligned with the client’s time zone • 2–4 years of experience in social media community management • Experience supporting B2B SaaS, marketing technology, software, or technology companies preferred • Experience managing communities across LinkedIn, X (Twitter), Facebook, and Instagram • Experience scheduling and publishing social media content • Experience supporting integrated marketing campaigns • Experience monitoring engagement metrics and social media performance • Strong written English communication and copy-editing skills • Strong understanding of B2B social media marketing and community engagement • Professional experience using LinkedIn, X (Twitter), Facebook, and Instagram • Experience with Hootsuite, Sprout Social, Buffer, or similar social media management platforms • Familiarity with Canva for basic content preparation and image resizing • Strong attention to detail and commitment to brand consistency • Excellent organizational and time management skills • Ability to manage multiple priorities in a fast-paced marketing environment • Strong interpersonal and relationship-building skills • Analytical mindset with experience reviewing engagement and performance metrics • Resume must be submitted in English and PDF format

🏖️ Benefits

• Fully remote work • Opportunity to join a growing SaaS company • Ownership and collaboration • Opportunity to make a measurable impact on brand awareness and community growth

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