Sales & Customer Service Representative – LATAM

Job not on LinkedIn

🕒 September 22

🌐 Mexico, Brazil, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote 🇬🇹 Guatemala – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote

💵 $18k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Own inbound leads and actively work them through the sales process • Qualify prospects, understand their needs, present solutions, handle objections, and move conversations toward a sale • Make outbound calls and send SMS and email follow-ups • Reconnect with previous inquiries and work open opportunities consistently • Book qualified appointments, confirm attendance, follow up after conversations, and close opportunities when appropriate • Keep leads, opportunities, follow-ups, notes, statuses, and dispositions accurate in the CRM • Maintain a clean pipeline • Assist existing customers with questions, scheduling, updates, and general service needs • Identify opportunities for additional services, repeat business, and upsells • Maintain consistent outbound sales activity and respond quickly to inbound leads • Meet or exceed sales and conversion targets • Handle high daily call and message volume while maintaining communication quality • Track follow-ups and provide professional customer service before, during, and after the sale • Take ownership of sales results • Performance measured through sales activity, conversion, follow-up execution, pipeline management, and revenue-related results

🎯 Requirements

• 3+ years of experience in sales, customer service, inside sales, appointment setting, or similar customer-facing roles • At least 2 years of direct sales experience strongly preferred • Proven experience handling inbound and outbound sales conversations • Comfortable making a high volume of outbound calls and follow-ups • Experience working with sales targets, KPIs, quotas, or conversion goals • Strong objection-handling and closing skills • Experience with CRM platforms such as HubSpot, Salesforce, ServiceTitan, Zoho, or similar • Excellent spoken and written English • Comfortable working independently in a fast-paced, performance-driven environment • Professional home office setup and reliable internet • Introductory video submission required as part of the recruitment process

🏖️ Benefits

• Faster Hiring Process: We move quickly, communicate clearly, and don’t leave candidates guessing • Better Role Matching: You’re placed in roles where your sales strengths can actually perform and grow • Real Upside: Strong performers can unlock raises, long-term stability, and future opportunities • Work With U.S. Operators: Direct exposure to franchise owners and operators focused on growth • Sales Experience That Matters: Develop real experience in lead conversion, pipeline management, objection handling, and closing • Real Ownership: Your performance directly impacts revenue and business growth • Multi-Location Exposure: Work across multiple franchise locations and learn how scalable sales operations work

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