Tech Product Specialist

🔥 1 minute ago

🌐 Spain, Portugal, +4 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

Where this job comes from

Posted on Seez's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Seez

Seez

11 - 50 employees

Founded 2016

🚘 Automotive

🤖 Artificial Intelligence

☁️ SaaS

Automotive • Artificial Intelligence • SaaS

Seez is an AI-driven software company that builds an integrated suite of products for automotive retailers. Its platform (branded products include Connect, Assist, Reach, Serve, SeezPad, SeezClick, SeezNITRO and Boost) automates the car retail workflow — engaging shoppers, converting inquiries into showroom-ready leads, managing inventory and pricing, booking service appointments, and running AI-powered marketing and ads. Seez positions itself as a SaaS provider delivering AI agents and tools trained on a dealer’s business to increase leads, operational efficiency, and revenue for dealerships and automotive groups.

📋 Description

• Lead end-to-end implementation projects for new dealership clients, from kickoff to go-live in coordination with the onboarding team • Provide support to US clients and coordinate with product and tech team • Develop and document standardized implementation processes for the US market • Configure Seez platforms to meet specific dealership requirements and workflows • Coordinate integration with existing dealership systems (DMS, CRM, inventory management, etc.) • Conduct comprehensive training sessions for dealership staff, both remotely and on-site • Create implementation project plans with clear milestones, timelines, and responsibilities • Manage multiple concurrent implementation projects across different dealership locations • Collaborate with technical teams to troubleshoot and resolve integration issues • Document technical requirements and custom configurations for each implementation • Develop training materials and documentation tailored to US dealership operations • Provide regular status updates to account managers and client stakeholders • Capture and share best practices and lessons learned from each implementation • Provide insights to stakeholders into the US automotive scene, requirements, technologies and competition

🎯 Requirements

• 3+ years of experience in SaaS implementation, technical customer success, or similar roles • Proven track record of successful software deployments in enterprise environments • Experience with CRM, DMS, or other dealership systems preferred • Strong project management skills with ability to manage multiple implementations simultaneously • Excellent technical troubleshooting and problem-solving abilities • Outstanding training and communication skills, both written and verbal • Bachelor's degree in business, technology, or related field preferred • Willingness to travel up to 50% of time for on-site implementations and training • Understanding of automotive dealership operations and processes • Experience with data migration, system integration, and API connectivity • Knowledge of common dealership systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) • Experience with AI tools and automation • Knowledge of LLM and basic code understanding • Familiarity with project management methodologies and tools • Strong presentation skills for effective training delivery • Detail-oriented with excellent documentation habits • Customer-focused mindset with empathy for user adoption challenges • Ability to translate technical concepts to non-technical users • Adaptable to changing priorities in a fast-paced environment

🏖️ Benefits

• 25 days of paid annual leave plus public holidays • Flexible remote work options • Open door policy to CEO and all Leadership team • One-on-one wellness coaching sessions because your well-being matters. • An annual wellness budget to fuel whatever keeps you balanced—whether that’s yoga, hiking, or visit to the museum. • An annual learning budget to power your growth—be it a new course, certification, or skill you’ve been eyeing • Regular team events, social calls, the best company SWAG, and a vibrant- hybrid culture

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