
5001 - 10000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
SEIDOR is a global technology consulting and systems-integration firm that provides cloud, ERP, AI, cybersecurity, application modernization, and customer/employee experience solutions for enterprise clients. The company partners with leading platform vendors (SAP, Microsoft, AWS, Google Cloud, IBM, Adobe, Salesforce, Cisco) and operates across many verticals (banking, healthcare, manufacturing, retail, public sector, transport, agrofood, pharma, etc. ). With over 10,000 professionals, significant cloud and data-center investments, and recognized partner statuses (AWS Premier, SAP specialization), SEIDOR focuses on driving digital transformation and managed services for business customers worldwide.
🔥 12 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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5001 - 10000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
SEIDOR is a global technology consulting and systems-integration firm that provides cloud, ERP, AI, cybersecurity, application modernization, and customer/employee experience solutions for enterprise clients. The company partners with leading platform vendors (SAP, Microsoft, AWS, Google Cloud, IBM, Adobe, Salesforce, Cisco) and operates across many verticals (banking, healthcare, manufacturing, retail, public sector, transport, agrofood, pharma, etc. ). With over 10,000 professionals, significant cloud and data-center investments, and recognized partner statuses (AWS Premier, SAP specialization), SEIDOR focuses on driving digital transformation and managed services for business customers worldwide.
• Perform AMS support activities for the SAP SD module • Ensure service delivery meets the quality standards and deadlines established in the SLAs • Analyze and resolve incidents and requests related to sales, billing, pricing, and shipments • Document actions and keep records up to date in ticket management systems • Implement improvements, customizations, and minor enhancements in accordance with change management and governance processes • Ensure the proper functioning of Order-to-Cash (OTC) processes, from sales order creation through billing and goods issue • Consider tax and fiscal impacts on processes • Stay up to date with SAP S/4HANA and SAP Fiori applications for the SD module • Collaborate with functional areas such as MM and FI, as well as with technical teams • Support the resolution of integrated incidents and regression testing
• Proven experience in AMS (Application Management Services) • Strong command of the full support lifecycle, including incidents, requests, changes, and improvements • Ability to work in a production support environment • Strong discipline in following and safeguarding governance processes • Knowledge of tax and fiscal processes related to the SAP SD module • Knowledge of integration with Brazilian tax processes, NF-e, pricing/Condition Type determination, sales orders, billing/VF01, shipping, and Brazil localization • Advanced or fluent English proficiency in reading, writing, and speaking • Up to date with new SAP S/4HANA releases • Knowledge of SAP Fiori applications related to the SD (Sales and Distribution) module
• Equal opportunities for all • Support for professional growth • An inclusive environment that respects employees’ needs • Opportunities for people with disabilities • Consulting work with exposure to technologies such as SAP, Microsoft, IBM, Adobe, Salesforce, Google Cloud, AWS, and Cisco
Apply Now🔥 12 hours ago
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