Technical Writer – Mid-Level

Job not on LinkedIn

🔥 37 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔏 Technical Writer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sensedia

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2021-05

Consulting • Insurance • Logistics

Sensedia is a leading company in the API management industry, recognized by The Forrester Wave™ for its innovative solutions. Sensedia specializes in enabling businesses to streamline and optimize their digital experiences through efficient API management, integration flows, and microservices. Their platform supports a wide range of industries, including Artificial Intelligence, Banking & Financial Services, E-commerce & Retail, and Insurance & Risk Management. Sensedia offers a robust suite of tools and services such as API Management Platform, Service Mesh, API Adaptive Governance, Open Banking, and Integrations, which are designed to help businesses leverage modern technology to innovate and drive growth. With over 15 years of experience, they provide expert services to enhance API strategies, ensuring secure, scalable, and flexible architecture solutions.

📋 Description

• Produce and maintain technical documentation for APIs and developer portals, including integration guides, reference documentation, tutorials, changelogs, and FAQs • Design, document, and improve partner onboarding and integration flows • Identify bottlenecks and standardize processes • Serve as the content interface for partners and customers, identifying their needs and recurring questions • Turn needs and questions into documentation and portal improvements • Keep the developer portal up to date and well organized, including information architecture, taxonomy, and versioning • Measure and report on content impact through ticket deflection, Time to First Interaction (TtFI), and activation rate • Collaborate with Support Analysts and the Team Leader, updating documentation based on real support tickets • Work in a docs-as-code environment using Markdown, Git, and OpenAPI/Swagger • Support initiatives involving AI applied to documentation

🎯 Requirements

• Proven experience in technical documentation/technical writing (approximately 2–4 years) • Clear and instructional technical writing in Portuguese • Reading and writing proficiency in technical English • Familiarity with REST APIs, developer portals, and the OpenAPI/Swagger specification • Hands-on experience with docs-as-code, Markdown, and version control (Git) • Ability to interact directly with customers and partners to gather and validate content • Strong information organization and process-oriented thinking, including mapping and designing workflows • Exclusive position for People with Disabilities (PwD)

🏖️ Benefits

• Meal and Food Allowance — Flash Card • Health and Dental Insurance • Life Insurance • Profit-Sharing Program (PPR) • TotalPass • Childcare Assistance • Well-Being Program focused on physical and mental health • Corporate University — #SensediaAcademy • Cultural and educational partners offering special discounts • Extended maternity and paternity leave • Flexible work model (#WorkWhereYouBelong)