System Administrator

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🔥 2 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟢 Junior

⌨️ Systems Administrator

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentrium

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

Sentrium is an IT services and consulting company that specializes in providing integrated professional services for businesses. They focus on automating processes, improving IT systems, and enhancing marketing efforts. Their expertise spans various technologies including VMware, virtualization, storage, networking, SUSE, Linux, OpenStack, and HubSpot.

📋 Description

• Provide first-line IT support for employees • Handle service desk tickets and access requests • Manage user accounts from onboarding through offboarding • Set up and maintain macOS and Windows laptops • Resolve most requests independently and escalate complex infrastructure issues to senior IT team members • Maintain the knowledge base so users can resolve common issues without opening tickets • Identify recurring requests that could be automated or prevented • Report directly to the CIO

🎯 Requirements

• 1–3 years in IT support, service desk or junior system administration • Hands-on experience supporting both macOS and Windows users • Experience with a ticketing system (Jira Service Management preferred) • Experience managing users and access in cloud services (Atlassian Cloud, Google Workspace, Entra ID or similar) • Experience writing knowledge base articles or user guides • Good working knowledge of macOS and Windows 10/11: setup, troubleshooting, updates and user accounts • Basic knowledge of identity and access management: SSO, MFA, groups and roles, least privilege, and creating and removing user accounts • Able to administer SaaS platforms such as Atlassian Cloud and Google Workspace • Basic knowledge of networking (DNS, DHCP, VPN, Wi-Fi) and endpoint security • Basic scripting skills (Bash, PowerShell or Python) • Strong troubleshooting skills and a structured approach to problems • Clear written communication: can explain a technical issue to a non-technical colleague in a short message • Service mindset: owns each request from start to finish and respects users' time • Able to work independently in a remote team and manage their own ticket queue • Good spoken and written English (B2 or higher)

🏖️ Benefits

• Fully remote work arrangement • Clear room to grow into broader systems and infrastructure work

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