
10,000+ employees
Founded 2004
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
đ° Post-IPO Equity on 2022-12
Enterprise ⢠SaaS ⢠Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
đĽ 40 minutes ago
đ Guatemala, United States â Remote
â° Full Time
đ´ Lead
đ Product Marketing
đť Ghost score 10%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 40 minutes ago

10,000+ employees
Founded 2004
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
đ° Post-IPO Equity on 2022-12
Enterprise ⢠SaaS ⢠Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
⢠Shape and lead the functional people strategy, linking talent, leadership, and culture priorities to the business plan ⢠Advise executive leaders on how people decisions affect revenue risk, productivity, and margin ⢠Influence business choices related to people strategy ⢠Lead strategic workforce planning, including headcount, spans and layers, and role design ⢠Run calibration, succession planning, and talent reviews for senior leaders ⢠Build bench strength for critical roles ⢠Coach senior leaders on people leadership and team development, including AI-enabled tools and ways of working ⢠Anticipate people risks such as critical-role attrition, change fatigue, and capability gaps ⢠Build mitigation and contingency plans ⢠Use people data and trends to measure impact and guide decisions ⢠Serve as the single point of contact for senior business leaders ⢠Coordinate HRBP, COE, and shared services partners to resolve business needs ⢠Navigate regional and matrixed complexity while ensuring culturally sensitive strategies fit local market realities
⢠10+ years of experience in senior HR business partnering or equivalent ⢠Direct executive client support, management coaching, and team development experience ⢠Experience in a technology or SaaS business, ideally supporting a sales or go-to-market organization ⢠Hands-on experience applying AI in HR or business work, including AI tools, workflow automation, or AI-driven insights ⢠Proven ability to lead through change in a high-growth, ambiguous, fast-paced environment ⢠Ability to operate strategically, operationally, and tactically ⢠Outstanding interpersonal and communication skills ⢠Credibility to communicate effectively both up and down the organization ⢠Confidence to challenge respectfully and influence senior business decisions
⢠Flexible or remote work persona ⢠Flexible and distributed work approach ⢠Reasonable accommodations during the application process ⢠Equal opportunity employment protections
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đ Yesterday
Director building Acumaticaâs scalable ERP payments channel through VAR partnerships. Driving VAR activation, enablement, payment volume, and partner-sourced revenue.
đŹđš Guatemala â Remote
đľ $200k - $220k / year
đ° $25M Series C on 2018-06
â° Full Time
đ´ Lead
đ Product Marketing