Senior Director, GTM Enablement

🔥 25 minutes ago

🌐 Guatemala, United States – Remote

🇬🇹 Guatemala – Remote 🇺🇸 United States – Remote

💵 $220.3k - $396.5k / year

⏰ Full Time

🟠 Senior

🎁 Product Marketing

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Define and own the GTM Ecosystem enablement strategy with GTM leadership • Identify quantitative and qualitative keys to success • Engage regional leadership teams to identify, prioritize, and execute quarterly enablement plans • Lead a team of enablement managers designing, developing, and implementing tailored enablement programs • Identify knowledge and process gaps with GTM Ecosystem and regional teams • Determine learning and performance objectives • Deploy scalable instructional strategies and tools • Deliver classroom-based, online self-paced, and blended learning • Create on-demand content and in-person training sessions for sales and presales functions • Build enablement assets and facilitate delivery • Coach managers and Director+ regional leadership • Leverage global program assets and insights across regional and global enablement teams • Prioritize third-party training and events • Secure budget and deliver Sales Kickoffs and other strategic enablement initiatives • Build and manage a comprehensive certification program • Assess participant knowledge before and after enablement sessions • Gather feedback, iterate on programs, and measure impact and business results • Partner with Sales, Product Marketing, Product Management, and other stakeholders

🎯 Requirements

• 10–15 years' experience building global enablement programs and managing global sales enablement teams, including enterprise field enablement across all sellers • Proven ability to scope, design, deliver, and measure strategic enablement programs • Strong facilitation and presentation skills for all audience levels, including executives • Ability to garner support for new ideas and initiatives • Expertise creating intuitive, memorable, and visually appealing assets • Exceptional attention to detail, organization, and ability to manage multiple projects and resolve roadblocks • Strong written and oral communication skills • Strong critical thinking and interpersonal skills • Familiarity with instructional design principles • Experience creating or updating on-demand learning content, including e-learnings, guided walkthroughs, and LMS modules • Experience supporting sales enablement efforts, including pitch decks, product marketing collateral, competitive battlecards, sales plays, and training materials • Ability to work cross-functionally with Sales, Product Marketing, Product Management, and other stakeholders • In-depth understanding of sales and technical delivery teams • Expertise in value-based selling • Enterprise and technical selling experience preferred • Strong analytical capabilities in defining metrics and evaluating results • Proficiency with Office 360, Google Workspace, Notion, and Gong • Ability to travel • Collaborative, organized, proactive, and adaptable approach • No educational credential explicitly required

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona • Accessibility accommodations during the application process

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