
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 1 hour ago
🌐 Guatemala, United States – Remote
💵 $190.9k - $334.1k / year
⏰ Full Time
🟠 Senior
📉 Data Analyst
👻 Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago
Still open on ServiceNow's site. Checked 38 minutes ago.

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional • Translate complex data platform capabilities into customer value, differentiated positioning, and market narratives • Define messaging, use cases, personas, competitive differentiation, and customer proof points • Partner with product managers, engineering, product marketing, sales, solution consulting, and customer-facing teams on launch strategy, field readiness, growth motions, and adoption plans • Serve as product evangelist in customer briefings, executive conversations, analyst sessions, webinars, conferences, and strategic deal support • Translate enterprise data, analytics, integration, platform performance, and AI readiness concepts into business outcomes and seller-ready messaging • Turn field feedback, customer insights, competitive intelligence, and adoption signals into recommendations influencing roadmap priorities and GTM execution • Own sales playbooks, product launch campaigns, demos, solution briefs, competitive guides, field training, executive presentations, and customer-facing storytelling • Establish and track outbound success metrics, including launch readiness, seller adoption, customer engagement, pipeline influence, product adoption, and market feedback
• 10+ years of enterprise software product management, outbound product management, technical product marketing, or go-to-market experience • Experience owning customer-facing launches, positioning, field enablement, and sales plays • Enterprise software experience required • Product management or outbound product experience as a builder or seller of software, not solely as an internal IT practitioner, implementation owner, or user of similar technologies • Strong working knowledge of enterprise data and analytics, including data platforms, databases, integrations, cloud infrastructure, analytics, or AI/ML data layers • Ability to translate technical capabilities into differentiated positioning and customer value • Strong understanding of data strategy, integration, data management, databases, and platform capabilities supporting enterprise AI and workflow transformation • Demonstrated experience engaging external enterprise customers, sellers, and executives through briefings, discovery conversations, launches, field events, or strategic deal support • Exceptional communication and storytelling skills • Proven ability to influence cross-functionally across product, engineering, marketing, sales, solution consulting, customer success, and field teams • Strong organizational skills and ability to manage multiple strategic initiatives • US citizenship or green card status preferred for federal market customer opportunities
• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona, depending on work and assigned location
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