
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 1 hour ago
🇵🇸 Palestinian Territory – Remote
💵 $196k - $258.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
👻 Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago
Still open on ServiceNow's site. Checked 37 minutes ago.

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Lead hands-on deployment, configuration, and integration of AppSec solutions in customer environments • Work directly with developers, engineering managers, and security teams to operationalize the platform • Move customers from initial setup to advanced use cases quickly • Troubleshoot technical issues across infrastructure, APIs, and application layers • Identify product gaps and fix bugs or contribute code alongside engineering • Drive successful outcomes across multiple customers simultaneously • Keep high-value customers engaged, productive, and expanding usage • Partner with Customer Success on POVs, onboarding, and adoption strategies • Gather real-world usage insights and translate them into actionable product feedback • Collaborate with engineering to improve usability, performance, and scalability • Improve product deployment, configuration, and operation
• 4–8+ years in software engineering, DevOps, or field engineering roles • Strong experience with Application Security (AppSec) concepts, including SAST, DAST, APIs, and vulnerabilities • Hands-on experience with APIs • Experience with cloud environments, including AWS, GCP, or Azure • Experience with modern architectures • AppSec expertise and POV expertise required • Ability to troubleshoot complex technical issues across the stack • Comfortable working directly with developers and engineering leadership • Willingness to travel 25–50% to engage customers on-site
• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote/flexible work personas
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