Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
Chargeback Operations Intern
Job not on LinkedIn
🕒 September 13, 2025
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Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
📋 Description
• Investigate disputed credit card, debit card, and ACH transactions and take suitable action within allowed timeframes • Work cross-functionally with fraud and disputes departments to determine case-by-case next steps • Investigate transactions using internal policies and review methodologies to identify patterns and trends • Investigate account patterns through data analysis using internal systems and tools • Collaborate with analysts, operations specialists, data scientists, and engineering to improve loss prevention mechanisms, processes, and tools • Maintain strong domain knowledge of fraud prevention techniques and technologies • Meet or exceed SLAs for timely resolution of queued cases to minimize potential losses • Handle escalations from internal and external stakeholders professionally and efficiently • Make recommendations to management on improving and scaling processes
🎯 Requirements
• Experience analyzing data and making impactful decisions in fast-paced, sometimes ambiguous environments • Attention to detail and ability to multitask • Excellent problem-solving and analytical skills • Strong business judgment and communication skills • Ability to self-start and work with minimal supervision after training • Demonstrated experience working with Claude or equivalent large language model tools is required • Comfortable leveraging AI to enhance productivity, research, and communication • Ability to work full-time Monday through Friday, 9:00 am–5:30 pm Central Time
🏖️ Benefits
• Paid internship • Monthly compensation of $2.800.000 COP
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