Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
Fraud Operations Analyst
🔥 3 minutes ago
Where this job comes from
Posted on Sezzle's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago
Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
📋 Description
• Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review. • Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not. • Understand our systems and tools; investigate account patterns through data analysis. • Research fraud and user behavior to contribute to machine learning models, rules and other detection systems. • Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools. • Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies. • Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses. • Handle escalations from internal and external stakeholders in a professional and efficient manner. • Work Monday–Friday between 3:00 PM and 11:30 PM Central Time.
🎯 Requirements
• Bachelor's degree from an accredited institution • Minimum 1 year of experience in investigating and resolving fraud incidents • Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment • Attention to detail and ability to multitask • Excellent problem-solving and analytical skills • Strong business judgment and communication skills • Ability to self-start and work with minimal supervision after training • Able to work through holidays • Minimum GPA of 3.5 out of 4.0 • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. • Work experience in fintech, payments, lending, banking, or financial institutions is a plus • Degree in statistics, math, finance, economics, or related quantitative discipline; graduate degree a plus • Experience in using database query language (e.g. SQL, etc), and data processing and analytics tools such as Python / R / SAS is a plus • Ideal candidate will be available to start within two weeks following an offer • A+ character. We are team-first here at Sezzle. • A hard-working mentality. It’s early and there is still a lot to build. • An excellent communicator. • A fun attitude. Life’s too short. We can have fun while we work hard on cool things. • Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
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