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Fraud Operations Analyst

đŸ”„ 0 minutes ago

đŸ‡”đŸ‡Ș Peru – Remote

đŸ’” $1.5k - $2k / month

⏰ Full Time

🟱 Junior

🚹 AML and Financial Crime

Where this job comes from

Posted on Sezzle's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Sezzle

Sezzle

201 - 500 employees

Founded 2016

💳 Fintech

đŸ‘„ B2C

đŸ›ïž eCommerce

Fintech ‱ B2C ‱ eCommerce

Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.

📋 Description

‱ Monitor real-time transactions and customer behaviors flagged for fraud and abuse for manual review ‱ Investigate individual transactions using internal policies and review methodologies ‱ Analyze account patterns through data analysis using internal systems and tools ‱ Research fraud and user behavior to contribute to machine learning models, rules, and detection systems ‱ Collaborate with analysts, operations specialists, data scientists, and engineering to improve fraud prevention mechanisms, processes, and tools ‱ Maintain strong domain knowledge of fraud prevention techniques and technologies ‱ Meet or exceed SLAs for timely resolution of queued cases to minimize potential losses ‱ Handle escalations from internal and external stakeholders professionally and efficiently ‱ Block fraudulent or risky users and clear false-positive flags from automated systems and support agents

🎯 Requirements

‱ Bachelor's degree from an accredited institution ‱ Minimum 1 year of experience in investigating and resolving fraud incidents ‱ Experience analyzing data and making impactful decisions in a fast-paced and sometimes ambiguous environment ‱ Attention to detail and ability to multitask ‱ Excellent problem-solving and analytical skills ‱ Strong business judgment and communication skills ‱ Ability to self-start and work with minimal supervision after training ‱ Able to work through holidays ‱ Demonstrated experience working with Claude or equivalent large language model tools; comfortable leveraging AI to enhance productivity, research, and communication ‱ Work experience in fintech, payments, lending, banking, or financial institutions is a plus ‱ Experience using database query language (e.g. SQL) and data processing and analytics tools such as Python, R, or SAS is a plus ‱ Ideal candidate available to start within two weeks following an offer

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