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IT Operations Intern

🔥 2 minutes ago

🇵🇪 Peru – Remote

💵 $800 / month

👨‍🎓 Internship

⚪️ Entry-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Sezzle's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Sezzle

Sezzle

201 - 500 employees

Founded 2016

💳 Fintech

👥 B2C

🛍️ eCommerce

Fintech • B2C • eCommerce

Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.

📋 Description

• Respond to and resolve incoming IT service desk tickets in Jira related to hardware, software, or user access issues • Assist with diagnosing and resolving end-user device issues on macOS and Windows systems • Support laptop and peripheral setup, imaging, and distribution • Help provision accounts and configure systems for new hires • Assist with access removal and equipment collection for departing employees • Maintain accurate IT asset records, tagging, documentation, and periodic audits • Contribute to and update troubleshooting, FAQ, and process workflow documentation • Support system improvements, automation, and infrastructure upgrade initiatives • Participate in miscellaneous tasks and projects supporting the IT Operations team

🎯 Requirements

• Currently pursuing or recently completed a degree or technical program in Computer Science, Information Technology, or a related field • Familiarity with macOS and Windows operating systems • Basic understanding of networking, device configuration, and troubleshooting • Exposure to cloud-based tools such as Google Workspace • Interest in learning IT ticketing systems, MDM platforms, and automation tools • Strong problem-solving and organizational abilities • Excellent communication and interpersonal skills • Dependable, proactive, and eager to learn in a fast-paced environment • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication • Basic knowledge of IT security concepts and best practices • Familiarity with Jira or similar ticketing systems • Pursuing a career in IT Operations • Trustworthy and able to handle sensitive information and access with care and integrity

🏖️ Benefits

• Flexible working conditions • Mentorship from experienced engineers • Work on real-world fintech solutions

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