SingleStore
201 - 500 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
SingleStore is a powerful and unified database platform designed to handle a variety of data processing tasks. It supports SQL, JSON, full-text, and vector workloads, allowing users to streamline complex data architectures without the need for separate systems. The platform offers real-time analytics, high-speed transactions, and scalability from one to one million customers, making it ideal for demanding applications. SingleStore's unique features include Universal Storage and built-in vector search capabilities, which help in building intelligent applications efficiently. With options for self-managed and cloud-based deployments, SingleStore is designed to be both feature-rich and future-proof, simplifying data handling and reducing operational costs.
Partner Operations Manager
🕒 March 26
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SingleStore
201 - 500 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
SingleStore is a powerful and unified database platform designed to handle a variety of data processing tasks. It supports SQL, JSON, full-text, and vector workloads, allowing users to streamline complex data architectures without the need for separate systems. The platform offers real-time analytics, high-speed transactions, and scalability from one to one million customers, making it ideal for demanding applications. SingleStore's unique features include Universal Storage and built-in vector search capabilities, which help in building intelligent applications efficiently. With options for self-managed and cloud-based deployments, SingleStore is designed to be both feature-rich and future-proof, simplifying data handling and reducing operational costs.
📋 Description
• Own the day-to-day operational support for partner, channel, and reseller motions (deal registration, approvals, pricing, workflows, agreements, exception handling) • Partner with leadership to operationalize partner programs and tiers (benefits, discounts, incentives, requirements) and ensure they are reflected accurately in systems and processes • Maintain and execute reseller agreements, including standard and non-standard terms impacting bookings, margins, and commissions • Create and maintain internal and external documentation and training on partner processes (deal reg, marketplace flows, fees, approvals) ensuring clarity for internal teams and partners • Support joint solution and co-selling motions between direct sales and partners, ensuring clear rules of engagement and attribution • Serve as a key business owner for partner-related data, processes, and systems (Salesforce, CPQ, partner portals, co-selling tools, marketplace integrations) • Support the operational workflows for marketplace transactions (AWS, Azure, GCP), including offer creation, credit/ license allocation, and system support. Ensure correct product mapping, pricing, discounts, and fees are reflected in marketplace offers and internal systems. • Build and maintain dashboards and reporting for partner performance (pipeline, bookings, ACV, margins, marketplace volume). Partner with Finance and Accounting to ensure accurate recognition of reseller business. • Analyze partner and channel performance to identify gaps, opportunities, and process improvements that increase productivity and profitability. • Ensure that partner fees, discounts, rebates, and incentives (MDF, SPIFFs, referral fees, marketplace fees, etc.) are correctly set up, tracked, and reconciled • Define and maintain data standards for partner accounts, contacts, registrations, and opportunities to ensure clean reporting
🎯 Requirements
• 3–5+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations at a B2B technology or SaaS company • Direct experience supporting both direct and indirect selling motions, including resellers, distributors, and cloud marketplaces • Strong working knowledge and experience supporting one or more cloud marketplaces (AWS Marketplace, Azure Marketplace, GCP Marketplace) including opportunity submission, tracking, and reporting • Experience with reseller and channel agreements, including discount structures, partner fees, and incentives • Hands-on experience with Salesforce (and ideally CPQ and/or PRM tools) for managing partner accounts, opportunities, and deal registration. Experience with designing and maintaining fields, workflows, integrations, and dashboards. • Advanced analytical skills with the ability to work with large data sets, build reports, and generate insights to inform decision-making • Proven ability to design, document, and improve processes, balancing governance with ease-of-use for internal teams and partners • Familiarity with SaaS revenue recognition and bookings policies related to indirect and marketplace deals is preferred • Excellent communication and stakeholder management skills; able to collaborate effectively with Partner/Channel leadership, Sales, Finance, Legal, and external partners. • Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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